Skip to main content

Goal Zero Recalls Solar Series Combiner Cables for Solar Panels Due to Fire Hazard

  • Recalled Goal Zero Solar Series Combiner Cables for Solar Panels
  • The recalled Goal Zero Solar Series Combiner cable may have been sold with Goal Zero Nomad Solar Panels or Goal Zero Yeti PRO 4000
Name of Product:
Goal Zero Solar Series Combiner Cables for Solar Panels
Hazard:

The recalled combiner cables can malfunction when used with Nomad-series solar panels, posing a fire hazard.

Remedy:
Refund
Recall Date:
February 27, 2025
Units:

About 530

Consumer Contact

Goal Zero LLC toll-free at 888-794-6250 from 9 a.m. to 5 p.m. MT, Monday through Friday, email at support@goalzero.com, or online at https://goalzero.com/pages/notices-recalls or www.goalzero.com and click on “Notices/Recalls” at the bottom of the page. 

Recall Details

Description:

This recall involves model number 98715 Goal Zero 4x HPP to 1x HPP+ Solar Series Combiner, a cable for chaining multiple solar panels in series into one output for charging a battery. The combiner cable is a black plastic cable with four high power port (HPP) connectors on one end and one HPP on the other end. The portable panels fold out and are set up by consumers. They are designed for camping and other applications. 

Remedy:

Consumers should immediately stop using the recalled products and contact Goal Zero to receive a refund of the purchase price in the original form of payment for the recalled Series Combiners. Consumers should register for a refund on the firm’s website and then discard the recalled product in the trash in accordance with any local and state ordinances. 

Incidents/Injuries:

The firm has received two reports of fires involving property damage. No injuries have been reported.

Sold At:
Online at www.goalzero.com and other websites from October 2023 through September 2024 for about $70 when sold separately and when sold as part of a kit.
Importer(s):

Goal Zero LLC, of Draper, Utah

Manufactured In:
China
Recall number:
25-159
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product