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Twin-Star International Recalls Infrared Quartz Electric Fireplaces Due to Fire Hazard; Sold Exclusively at Lowe’s

  • Recalled Style Selections 42-inch-wide Black Infrared Quartz Electric Fireplace
  • Top panel with label identifying model number
  • Back panel with label identifying date code and serial number
Name of Product:
Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces
Hazard:

The electric fireplaces can overheat, posing a fire hazard.

Remedy:
Refund
Recall Date:
November 09, 2023
Units:

About 14,670

Consumer Contact

Register online at www.twinstarhome.com/recall, call Twin-Star toll-free at 855-884-9651 from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, or go online at www.twinstarhome.com/recall or  www.twinstarhome.com and click on “Product Recalls” for more information.

Recall Details

Description:

This recall involves Twin-Star Style Selections 42-inch-wide, 5,200 BTU, Black Infrared Quartz Electric Fireplace with model No. 42HF295FGT manufactured before January 2023 and identified with the following date codes: 0521; 0322; 0422; 0522; 0622; 0722; and 0822. “Twin-Star International, Inc.” and the model number are printed on the top panel of the fireplaces. The date code and serial number are printed on the back panel.

Remedy:

Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.

Incidents/Injuries:

Twin-Star and Lowe’s have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.

Sold At:
Lowe’s stores nationwide and online at Lowes.com from September 2021 through January 2023 for about $200.
Manufacturer(s):
Twin-Star International Inc, of Boca Raton, Florida
Manufactured In:
Vietnam
Recall number:
24-023

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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