Skip to main content

Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk

  • Recalled Brookstone TurboVac Handheld Rechargeable Vacuum (Model No. BSBVAC301)
Name of Product:
Brookstone TurboVac Handheld Rechargeable Vacuums
Hazard:

The vacuums can short circuit during or after charging the battery, posing a fire hazard.

Remedy:
Refund
Recall Date:
June 27, 2024
Units:

About 10,600

Consumer Contact

Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on “Safety Recalls” at the top of the page for more information.

Recall Details

Description:

This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. “Brookstone” is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.

Remedy:

Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.

Incidents/Injuries:

The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.

Sold Exclusively At:
Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90.
Importer(s):

Southern Telecom Inc., of New York

Manufactured In:
China
Recall number:
24-285

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product