The firm’s recall hotline phone number has changed to 833-963-2595. October 8, 2020
-
Recalled Sentinel Safe -
Recalled Sentinel Safe
A bolt malfunction can cause the safe to open without the use of a key or combination, allowing access to any firearms stored inside, posing an injury hazard.
About 1,250
Alpha Guardian toll-free at 833-963-2595 from 8 a.m. to 5 p.m. PT Monday through Friday or email at DCSG@AlphaGuardian.com and online at www.Alpha Guardian.com for more information.
Recall Details
This recall involves the Stack-On Sentinel model safe. The black steel safe is used to store firearms and valuables. It measures 40 inches by 25 inches by 55 inches. It has three shelves and can store approximately ten firearms. The style number FSS18-64-MB-E-S can be found on the shipping packaging. The “Sentinel” name appears on the front of the safe.
Consumers should immediately stop using the safe and contact Alpha Guardian for instructions on receiving a free replacement safe or a full refund.
Alpha Guardian has received one report of the safe opening, resulting in no injuries.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The power cord can partially detach from the heater enclosure, which can lead to cord damage over time, posing electric shock and fire hazards.
The smoke alarms can malfunction and fail to alert consumers of a fire, posing a risk of smoke inhalation or death. Smoke sensitivity tests performed on the alarms by CPSC found that one of the detectors that was tested failed to alert when exposed to pre-determined concentrations of smoke.
The mechanical internal locking plates can fail to align and allow unauthorized users to open the gun safes, posing a serious injury hazard and risk of death.
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.
The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads and LinkedIn.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
