Casablanca toll-free at 855-800-3789 from 8 a.m. to 8 p.m. ET Monday through Friday or online at www.casablancafanco.com and click on the "Safety & Recall" tab at the bottom of the page for more information.
Recall Details
This recall involves 43 models of Casablanca ceiling fans manufactured in 2013 and 2014. Casablanca fan styles including: Alessandria, Aris, Bel Air, Bullet, Caneel Bay, Heritage, Isotope, Riello, Stealth, Tercera, Trident, Whitman and Zudio. Affected models have a gold label on top of the motor housing that includes "Casablanca" and a model number. Some Casablanca models also have the Casablanca logo on the switch housing or on the end of the pull chain. The production date code is a four digit code on top of the motor housing near the center down rod. Fans with a Cat. No. "A01", the last two digits of the four digit date code ending in "13" or "14" and no green dot on top of the motor housing are included in the recall.
Casablanca ceiling fan model numbers and production dates included in this recall are:
Model Numbers |
Production Date = last two digits of production code |
Factory Code |
Green Dot on Motor Housing |
59018, 59019, 59020, 59021, 59022, 59023, 59057, 59059, 59060, 59061, 59062, 59064, 59065, 59068, 59069, 59070, 59076, 59077, 59078, 59081 59082, 59083, 59090, 59091, 59092, 59093, 59094, 59105, 59106, 59107, 59109, 59110, 59111, 59113, 59114, 59119, 59121, 59123, 59124, 59164, 59165, 59527, 59528 |
Production codes xx13 and xx14 |
A01 |
No |
For all Isotope model ceiling fans (model numbers: 59018, 59019, 59020, 59021, 59022, 59023), the canopy ring next to the ceiling must be twisted and lowered to see the product information labels and the presence of a green dot.
Consumers should immediately stop using the recalled ceiling fans and contact Casablanca for a free in-home inspection and repair.
Casablanca has received eight reports of the fan motor and blades falling, including one report of minor injury and one report of minor property damage.
Casablanca Fan Company, of Memphis, Tenn.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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