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Recalled Genie Pro TriloG 1200 garage door opener -
Serial number location
Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geniecompany.com and click on "Recall Information" for more information.
Recall Details
This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ? HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. "Genie" and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers:
| Genie Serial Number | Genie Serial Number | Genie Pro Serial Number |
|
11214 |
11347 | 11214 |
| 11215 | 11348 | 11313 |
| 11235 | 12006 | 11332 |
| 11256 | 12009 | 11336 |
| 11298 | 12018 | 11347 |
| 11311 | 12019 | 11348 |
| 11312 | 12026 | 11349 |
| 11313 | 12027 | |
| 11326 | 12034 | |
| 11327 | 12036 | |
| 11336 | 12037 | |
| 11332 | 12038 | |
| 12058 |
Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.
Genie has received four reports of the control board overheating. No injuries have been reported.
GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio
GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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