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Picture of recalled gold washer -
Picture of recalled red washer -
Picture of recalled white washer showing location of model and serial number
For additional information, contact GE Appliances at (888) 641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/products/recall
Recall Details
| FOR IMMEDIATE RELEASE October 3, 2012 Release #13-003 |
Firm's Recall Hotline: (888) 641-9739 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 GE Media Contact: (888) 240-2749 |
GE Recalls Front Load Washers Due to Injury Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: GE Profile™ Front Load Washers
Units: About 62,000
Importer: GE Appliances, of Louisville, Ky.
Hazard: The washer's basket can separate during use and break the washer's top panel, posing an injury hazard to consumers.
Incidents/Injuries: GE has received 19 reports of washer baskets separating, including 10 reports of top panel breakage. No injuries have been reported.
Description: This recall involves GE Profile™ frontload washing machines with model numbers beginning with WPDH8800, WPDH8900 and WPDH8910. All serial numbers with these models are included in this recall. The washers were sold in gold, red and white colors. The model number is located on the washer's right side near the bottom and behind the door near the door frame visible when the door is opened.
| Brand | Model Number Begins With: | And Serial Number Begins With: |
|---|---|---|
| GE Profile™ | WPDH8800 WPDH8900 WPDH8910 |
All serial numbers with these models are included. |
Sold at: Best Buy, Lowe's, Sears, The Home Depot and other department and retail stores nationwide, from July 2008 to August 2011 for between $1,199 and $1,599.
Manufactured in: China
Remedy: Consumers should immediately stop using the recalled washers and contact GE for a free repair.
Consumer Contact: For additional information, contact GE Appliances at (888) 641-9739 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.geappliances.com/products/recall
Location of model and serial number
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
