The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020.
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Recalled laundry center showing location of model and serial number on dryer door -
Recalled top-loading washer showing location of model and serial number on top right corner of lid
An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.
About 35,000
For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday. For consumers who purchased their product at Sears, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
Recall Details
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® clothes washers
Units: About 35,000
Distributor: Frigidaire, of Cleveland, Ohio
Hazard: An internal defect in the washer's drain pump can cause heat to build up, posing a fire hazard to the consumer.
Incidents/Injuries: No incidents or injuries have been reported.
Description: This recall involves the Crosley®, Frigidaire®, Kelvinator®, Kenmore®, Wascomat®, and White-Westinghouse® top load washers, 3.1 cubic foot front load washers and laundry centers.
| PRODUCT TYPE | BRAND | MODEL | SERIAL NUMBER | |||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Top Load Washer | Crosley, Frigidaire, Kelvinator, White-Westinghouse |
| XC90306228 to XC91606302 | |||||||||||||||||||||
| Front Load Washer | Crosley, Frigidaire, Wascomat, White-Westinghouse |
| XC90501765 to XC91607678 | |||||||||||||||||||||
| Laundry Center | Crosley, Frigidaire, Kenmore, White-Westinghouse |
| XE85104013 to XE91603486 |
*Not all serial numbers within these ranges are affected.
Model and serial numbers can be located as follows:
Top load washer - open the product's lid, and the model and serial number are located inside the product's lid, on the top, right hand corner.
Front load washer - open the door, and the model and serial number are located with other information at the top, center.
Laundry center - open the door to the dryer, and the model and serial number are located on the outer edge of the door nearest the door's handle.
Sold by: Sears and other retailers nationwide from February 2009 through May 2009 for between $300 and $1100.
Manufactured in: United States
Remedy: Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.
Consumer Contact: For additional information, contact Frigidaire at (800) 734-4519 between 8 a.m. and 11 p.m. ET Monday through Saturday, or visit the firm’s website at www.laundrypumprecall.com. For consumers who purchased their product at Sears, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
Consumers should immediately unplug and stop using the machine. Consumers should contact Frigidaire or Sears (if unit was purchased there) to schedule a free repair.
No incidents or injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The mechanical internal locking plates can fail to align and allow unauthorized users to open the gun safes, posing a serious injury hazard and risk of death.
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.
The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
The recalled AirJet and HydroJet spa pumps can overheat causing the plastic housing to ignite, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
