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Tankless Water Heaters Recalled for Repair Due to Carbon Monoxide Poisoning Hazard

  • Recalled Model of the Power Vent 199,900 BTUH tankless water heater sold under the brand names: Paloma, Rheem, Ruud, Rheem-Ruud and Richmond
  • Recalled Heavy-Duty Indoor Models of the Power Vent 199,900 BTUH tankless water heater sold under the brand names: Paloma, Rheem, Ruud, Rheem-Ruud and Richmond
Name of Product:
Power Vent tankless water heaters
Hazard:

Components inside the water heater may shift during transit, causing an air filter door switch to operate improperly. If the switch fails and the air filter door is out of place, the water heater could continue to operate and dust and lint could build up, posing a carbon monoxide poisoning hazard.

Remedy:
Repair
Recall Date:
February 21, 2007
Units:

About 42,200

Consumer Contact

For more information, contact Rheem toll-free at (866) 369-4786 between 7 a.m. and 7 p.m. CT Monday through Friday and 9 a.m. and 4:30 p.m. CT Saturday and Sunday, or visit the firm's Web site at www.tankless-recall.com.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), the Water Heating Division of Rheem Sales Company Inc., of Montgomery, Ala. and Paloma Industries Inc., of Oxnard, Calif., are voluntarily recalling about 42,200 Power Vent tankless water heaters. Components inside the water heater may shift during transit, causing an air filter door switch to operate improperly. If the switch fails and the air filter door is out of place, the water heater could continue to operate and dust and lint could build up, posing a carbon monoxide poisoning hazard.

Name of product: Power Vent tankless water heaters

Units: About 42,200

Importers: Water Heating Division of Rheem Sales Company Inc., of Montgomery, Ala. and Paloma Industries Inc., of Oxnard, Calif.

Hazard: Components inside the water heater may shift during transit, causing an air filter door switch to operate improperly. If the switch fails and the air filter door is out of place, the water heater could continue to operate and dust and lint could build up, posing a carbon monoxide poisoning hazard.

Incidents/Injuries: None reported.

Description: The recall involves indoor models of the Power Vent 199,900 BTUH tankless water heaters. The brands and model numbers included in this recall are listed below and are located on the front of the unit and the rating plate. The water heaters have a cream jacket or gray jacket enclosure with the piping on the top and bottom of the unit. The rating plate is a silver label located the front of the unit, in the lower right hand corner.

BrandModels
PalomaPTG-74PVN; PTG-74PVP; PTG-74PVN-1; PTG-74PVP-1; PTG-74PVNH; PTG-74PVPH; PTG-74PVNUH; PTG-74PVPUH and PH-28RIFSN; PH-28RIFSP; PH-28RIFSN-1; PH-28RIFSP-1; PH-28CIFSN; PH-28CIFSP; PH-28CIFSN-1; PH-28CIFSP-1
RheemRTG-74PVN; RTG-74PVP; RTG-74PVN-1; RTG-74PVP-1
RuudRUTG-74PVN; RUTG-74PVP; RUTG-74PVN-1; RUTG-74PVP-1
Rheem-RuudGT-199PV-N; GT-199PV-P; GT-199PV-N-1; GT-199PV-P-1
RichmondRMTG-74PVN; RMTG-74PVP; RMTG-74PVN-1; RMTG-74PVP-1; RMTG-74PVNH; RMTG-74PVPH; RMTG-74PVNUH; RMTG-74PVPUH

Sold by: Retailers nationwide and through plumbing wholesale distributors to plumbers, contractors and consumers from May 2004 through December 2006 for between $800 and $1,300.

Manufactured in: Japan

Remedy: Consumers with the recalled water heaters should stop using them immediately, if the air filter door is not in place. Consumers, who have not already been contacted by an authorized contractor, should immediately contact their installer or Rheem Manufacturing Company to arrange for a free, on-site repair. Consumers are reminded to use the air filter door for these water heaters to avoid a carbon monoxide hazard.

Consumer Contact: For more information, contact Rheem toll-free at (866) 369-4786 between 7 a.m. and 7 p.m. CT Monday through Friday and 9 a.m. and 4:30 p.m. CT Saturday and Sunday, or visit the firm's Web site at www.tankless-recall.com.

Note: Regardless of the type of water heater that is used, every home should have a CO alarm outside all sleeping areas, and consumers should ensure that their CO alarms have working batteries.

Remedy:

Consumers with the recalled water heaters should stop using them immediately, if the air filter door is not in place. Consumers, who have not already been contacted by an authorized contractor, should immediately contact their installer or Rheem Manufacturing Company to arrange for a free, on-site repair. Consumers are reminded to use the air filter door for these water heaters to avoid a carbon monoxide hazard.

Incidents/Injuries:

None reported.

Sold At:
Retailers nationwide and through plumbing wholesale distributors to plumbers, contractors and consumers from May 2004 through December 2006 for between $800 and $1,300.
Importer(s):

Water Heating Division of Rheem Sales Company Inc., of Montgomery, Ala. and Paloma Industries Inc., of Oxnard, Calif.

Manufactured In:
Japan
Recall number:
07-108

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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