Note: The hours of operation changed on August 25, 2020.
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Recalled Troy-Bilt Brand Gasoline Chain Saws -
Recalled Craftsman Brand Gasoline Chain Saw
The chain saw's plastic front handle can break during operation. If this occurs, the saw would be difficult to control and poses a risk for lacerations.
About 76,000
For more information, contact MTD toll-free at (888) 848-6038 between 8 a.m. and 5 p.m. ET Monday through Friday, or log onto the company's Web site at www.troybilt.com - customers should call a toll free number at (800) 659-7026 between 7 a.m. to 7 p.m. CT, Monday through Friday.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), MTD Southwest Inc., of Tempe, Ariz., is voluntarily recalling about 76,000 Troy-Bilt and Craftsman Brand Gasoline Chain Saws. The chain saw's plastic front handle can break during operation. If this occurs, the saw would be difficult to control and poses a risk for lacerations.
Name of Product: Troy-Bilt and Craftsman Brand Gasoline Chain Saws
Units: About 76,000
Importer: MTD Southwest Inc., of Tempe, Ariz.
Hazard: The chain saw's plastic front handle can break during operation. If this occurs, the saw would be difficult to control and poses a risk for lacerations.
Incidents/Injuries: MTD has received two reports of consumers losing control of the saw when the handles broke during use. One consumer reported bruising to his elbow and the other received burns to his fingers after contacting the muffler when the chain saw he was using broke and he lost control of the saw.
Description: These Troy-Bilt and Craftsman brand chainsaws are powered by a two-cycle gasoline engine ranging in size from 46cc to 55cc. They are equipped with either an 18-inch or 20-inch bar. There are four Troy-Bilt models affected: 41AY00AR966, 41AY60AR766, 41AY90AR766 and 41AY08AR966. There is one Craftsman "Incredi-Pull" model affected: a 55cc two-cycle gasoline engine with an 18-inch bar and model number 316.350840. The model number of the chain saw is located on the engine casing.
Sold at: The Troy-Bilt brand chain saws were sold at independent retailers, home improvement and hardware stores nationwide from January 2004 through June 2006 for between $200 and $250. The Craftsman brand chain saws were sold at Sears and Kmart stores nationwide from January 2004 through June 2006 for between $190 and $230.
Remedy: Consumers should stop using these chain saws immediately, and contact MTD to receive a free service kit with a replacement handle and installation instructions. Sears customers will be mailed a free service kit with a replacement handle and installation instructions.
Consumer Contact: For more information, contact MTD toll-free at (888) 848-6038 between 8 a.m. and 5 p.m. ET Monday through Friday, or log onto the company's Web site at www.troybilt.com - customers should call a toll free number at (800) 659-7026 between 7 a.m. to 7 p.m. CT, Monday through Friday.
Consumers should stop using these chain saws immediately, and contact MTD to receive a free service kit with a replacement handle and installation instructions. Sears customers will be mailed a free service kit with a replacement handle and installation instructions.
MTD has received two reports of consumers losing control of the saw when the handles broke during use. One consumer reported bruising to his elbow and the other received burns to his fingers after contacting the muffler when the chain saw he was using broke and he lost control of the saw.
MTD Southwest Inc., of Tempe, Ariz.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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