Note: Website deletion; recall no longer posted on firm website. The firm's hotline number changed.
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Recalled QOAFI CIRCUIT BREAKER- Test Button is BLUE on Recalled Circuit Breakers -
Recalled HOM CIRCUIT BREAKER- Test Button is BLUE on Recalled Circuit Breakers
An AFCI is an electrical circuit protection device (circuit breaker) that detects electrical arcs from cracked, broken or damaged electrical insulation and shuts off power to the circuit before the arcing leads to a fire. An electronic component failure inside the AFCIs can cause the devices to not detect an electrical arc. Although the AFCIs will function as regular circuit breakers, they may not detect an arc fault, posing a safety risk to consumers. See Clarifying Statement.
About 700,000
Consumers should call the Customer Care Center Number “888 SQUARED” or 888-778-2733 to return the product for replacement or refund. Consumers can also call 1-800-634-8730 and ask for the Product Services Support Manager
Recall Details
The recalled Square D QO® and Homeline® Arc Fault Interrupter circuit breakers are used with 15- and 20-amp branch circuits. They are required to be installed in bedroom circuits in accordance with the 2002 National Electrical Code. The recalled units were manufactured after March 1, 2004, and have a blue test button. The AFCI circuit breakers have one of the following date codes - CN, DN, EN, FN, GN, HN, or JN - stamped in red on the breaker label located just above the wiring terminal. The recalled units also have one of the following catalog numbers printed on a label on the front of the breaker: QO115AFI, QO115AFIC, QO120AFI, QO120AFIC, QOB115AFI, QOB120AFI, HOM115AFI, HOM115AFIC, HOM120AFI, HOM120AFIC, QO115VHAFI, QO120VHAFI, QOB115VHAFI, or QOB120VHAFI.
Installed AFCIs will be replaced free of charge through electrical contractors. Consumers can return uninstalled AFCIs to the retailers or distributor from whom the unit was purchased for a free replacement unit.
Schneider Electric is investigating one reported fire during a new home construction that may be related to this problem. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.
The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
The fan can malfunction and fail to turn on causing the unit to overheat and ignite internally, posing a fire hazard.
The recalled AirJet and HydroJet spa pumps can overheat causing the plastic housing to ignite, posing a fire hazard.
The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
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