Note: Phone Number Change
-
Recalled smoke detector -
Control panel of recalled smoke detector -
Warning label on recalled smoke detector
The smoke alarms can fail to activate during a fire or emergency, if installed in combination with certain control panels.
Approximately 246,800
Call UTC Fire and Security (formerly GE Security) at 855-286-8889 option 2 between 8am and 8pm ET Monday through Friday.
Recall Details
In cooperation with the U.S. Consumer Product Safety Commission (CPSC), GE Security Inc., of Austin, Texas. is voluntarily recalling approximately 246,800 smoke detectors. The smoke alarms can fail to activate during a fire or emergency, if installed in combination with certain control panels.
Name of product: Smoke Detector Systems
Units: Approximately 246,800 smoke detectors
Manufacturer: GE Security Inc., of Austin, Texas
Hazard: The smoke alarms can fail to activate during a fire or emergency, if installed in combination with certain control panels.
Incidents/Injuries: None reported
Description: The recalled smoke detection systems involve hard-wired S10A ESL smoke detectors that are incompatible with certain ITI control panels as well as certain S09A/S10A listed ESL smoke detectors that may be incompatible with control panels from other manufacturers. Model numbers are printed on the back of the smoke detectors. Inside the ITI control panel is a label that lists the name and model number of the unit. The following model names and model numbers of ITI control panels are incompatible when installed with the following model numbers of ESL smoke detectors:
| Smoke Detector Model Numbers 429C 429CT 511C 521B (when SW1 is OFF) 521BXT (when SW1 is OFF) 521NB* 521NBXT* 521NCSXT 711U 711UT 721U 721UT *In addition, the models 521NB and 521NBXT detectors, if installed in the S09A configuration, may self-adjust to an S10A configuration. Thus, these two model detectors may not be compatible with other manufacturer's control panels that are only S09A compatible. | ITI Control Panel Model Names and Model Numbers - 60-734-01 - 60-801 - 60-801-01 - 60-792-01-95R-16Z - 60-792-01-95R-32Z - 60-792-95R-32Z Advent: - 60-562 (-01 through -06) Concord Express: - 60-806-95R-16Z - 60-806-95R |
Sold by: Distributors, dealers and installers of security systems nationwide from June 2002 through October 2004. The smoke detectors and the control panels were sold separately as individual components, and were also sold together as part of a security system for between $180 and $1,150.
Manufactured in: United States
Remedy: Consumers should contact their system installer or service provider to arrange for a free repair or replacement to make the smoke detectors and control panel systems compatible.
Consumer Contact: Call UTC Fire and Security (formerly GE Security) at 855-286-8889 option 2 between 8am and 8pm ET Monday through Friday.
Consumers should contact their system installer or service provider to arrange for a free repair or replacement to make the smoke detectors and control panel systems compatible.
None reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled products can contain Pseudomonas species bacteria, including Pseudomonas oleovorans, an environmental organism found widely in soil and water. People with weakened immune systems or external medical devices who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body through the eyes or through a break in the skin. People with healthy immune systems are usually not affected by the bacteria.
The recalled pool vacuum cleaner has a large current adapter that can overheat, posing burn and fire hazards.
The heater’s fan can fail to turn on and cause the unit to overheat and ignite, posing fire and burn hazards.
The recalled Taylor Water Technologies reagent bottles sold with test kits contain sulfuric acid, which must be in child-resistant packaging, as required by the Poison Prevention Packaging Act (PPPA). The packaging for the bottle with sulfuric acid is not child resistant, posing a risk of chemical burns to the skin or eyes and internal corrosive burns, if ingested.
The recalled combiner cables can malfunction when used with Nomad-series solar panels, posing a fire hazard.
The boilers can release carbon monoxide (CO) due to delayed ignitions or component damage, posing a risk of serious injury or death.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads and LinkedIn.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
