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ARVA Recalls NEO BT PRO Avalanche Transceivers Due to Risk of Loss of Emergency Transmission; Risk of Serious Injury or Death

  • Recalled ARVA NEO BT PRO Avalanche Transceiver
  • Recalled ARVA NEO BT PRO Avalanche Transceiver
  • Recalled ARVA NEO BT PRO Avalanche Transceiver
Name of Product:
ARVA Neo BT Pro Avalanche Transceivers
Hazard:

A fuse within the avalanche transceiver can be defective and cause power to drain from the battery, posing a risk of loss of emergency communication which could result in serious injury or death.

Remedy:
Repair
Recall Date:
February 27, 2025
Units:

About 1,067

Consumer Contact

ARVA toll-free at 844-636-2782 from 9 a.m. to 5 p.m. MT  Monday through Friday or online at https://us.arva-equipment.com/content/1488-recall and click on “USA” or at https://us.arva-equipment.com/module/arvaextra/productrecall for more information.

Recall Details

Description:

This recall involves ARVA Neo BT Pro Avalanche Transceivers. The transceivers are black plastic with an LCD screen below a red mark button. NEO BT PRO is written on the left side of the device. The affected beacons have serial numbers NBP00052-1027 to NBP00287-1127 and NB00300-1127 to NB11675-0329. The serial number is located inside the battery compartment on the underside of the battery compartment lid.

Remedy:

Consumers should immediately stop using the recalled device and contact NIC IMPEX ARVA CORP. for a free inspection and repair. The firm will give consumers a shipping label to return the recalled transceiver.

Incidents/Injuries:

None reported

Sold At:
Winter outdoor sporting goods and ski and snowboard stores nationwide and online at arva-equipment.com, backcountry.com and Evo.com from September 2022 through January 2025 for about $430.
Importer(s):

Nic Impex ARVA Corp., of Orem, Utah

Manufactured In:
France
Recall number:
25-164
Fast Track Recall

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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