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Recalled Hover-1 Helix hoverboard in Camouflage -
Recalled Hover-1 Helix hoverboard in Galaxy -
Hover-1 Helix label on the bottom of the hoverboard -
Hover-1 Helix serial number label on the bottom of the hoverboard
The recalled hoverboard’s lithium-ion battery can overheat, posing a fire hazard.
About 25,000
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on “Important Recall Information” at the top of the page.
Recall Details
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. “Hover-1” is printed on the front of the hoverboard. The model “Hover-1 Helix” and the serial number are printed on separate labels on the bottom of the hoverboard.
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
DGL Group Ltd., of Edison, New Jersey
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The positive (+) battery terminal cover (red) can become damaged by the seat base, causing the positive (+) battery post to be exposed and contact nearby conductive components, resulting in an electrical short, posing a fire hazard.
The vehicles’ passenger side seat belt anchor point can separate from the frame due to a defective weld on the bracket, posing an injury hazard to passengers from impact with a loose bracket or failure of the seatbelt during a crash.
The mechanical internal locking plates can fail to align and allow unauthorized users to open the gun safes, posing a serious injury hazard and risk of death.
The recalled helmets do not comply with the retention system requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
The front fork of the recalled KickScooters can break, posing fall and injury hazards to the rider.
The crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
