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Recalled Hover-1 Helix hoverboard in Camouflage -
Recalled Hover-1 Helix hoverboard in Galaxy -
Hover-1 Helix label on the bottom of the hoverboard -
Hover-1 Helix serial number label on the bottom of the hoverboard
The recalled hoverboard’s lithium-ion battery can overheat, posing a fire hazard.
About 25,000
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on “Important Recall Information” at the top of the page.
Recall Details
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. “Hover-1” is printed on the front of the hoverboard. The model “Hover-1 Helix” and the serial number are printed on separate labels on the bottom of the hoverboard.
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
DGL Group Ltd., of Edison, New Jersey
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
When the recalled carrier bearings are installed in a Polaris RZR XP Turbo or Turbo S vehicle and the fuel tank expands, the drive shaft can come in contact with the fuel tank, causing the tank to develop a hole or crack. This can cause the fuel tank to leak gasoline, posing fire and burn hazards.
The retaining pin in the e-bike’s disc brake calipers can loosen and dislodge from the caliper assembly, resulting in brake failure, posing crash and injury hazards to the rider.
The right-hand plastic switch cube can crack when exposed to brake fluid, causing a short circuit that starts the motorcycle unexpectedly, posing an injury hazard.
The recalled Holosun Red and Gold Firearm Dot Sights violate the mandatory federal regulations for consumer products containing button cell or coin batteries because the lithium coin battery can be easily accessed, posing an ingestion hazard. The products include a lithium coin battery which is not in child-resistant packaging as required by Reese’s Law. In addition, the products do not bear the required warnings. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The electric scooters’ lithium-ion batteries can overheat, smoke, melt and ignite, posing fire and burn hazards, posing a risk of serious injury and death.
The rear fender can come loose and can contact the rear wheel and stop the bike unexpectedly, causing the rider to lose control of the bike, posing a crash hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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