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Recalled Hover-1 Helix hoverboard in Camouflage -
Recalled Hover-1 Helix hoverboard in Galaxy -
Hover-1 Helix label on the bottom of the hoverboard -
Hover-1 Helix serial number label on the bottom of the hoverboard
The recalled hoverboard’s lithium-ion battery can overheat, posing a fire hazard.
About 25,000
DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on “Important Recall Information” at the top of the page.
Recall Details
This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. “Hover-1” is printed on the front of the hoverboard. The model “Hover-1 Helix” and the serial number are printed on separate labels on the bottom of the hoverboard.
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
DGL Group Ltd., of Edison, New Jersey
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards.
The high voltage cables on the motor controller unit can be loose, causing the cable to arc or overheat while in use, posing fire and crash hazards and risk of serious injury.
The recalled ATVs fail to comply with the requirements of the federal mandatory ATV safety regulations. The youth ATVs’ mechanical suspension fails to comply with safety requirements, posing a crash hazard. The adult ATVs’ service brakes fail to sufficiently stop the vehicle, posing a crash hazard, and the handlebars pose a laceration hazard if the adult rider’s body or head impacts the handlebars. ATVs that fail to meet the mandatory safety regulations pose a risk of serious injury or death.
Weight plates above 55 lbs included in the set can dislodge from the 5 lb grip handles, posing an impact injury hazard to the user.
The throttle lever on the recalled ATVs can fail to return to the idle position when a driver releases it, and the vehicle could then unexpectedly continue to accelerate, posing a crash hazard.
The vehicle can move when on an incline and “park” is displayed on the digital dash. This can allow the vehicle to roll away, posing a crash hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
