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DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com

  • Recalled Hover-1 Dynamo e-scooter
  • Serial number with the letters “WY” as the seventh and eighth letter appears on a label on the underside of the recalled e-scooter.
Name of Product:
Hover-1 Dynamo E-scooters
Hazard:

The e-scooter’s brakes can fail, posing a risk of serious injury and crash hazard.

Remedy:
Refund
Recall Date:
July 25, 2024
Units:

About 4,200

Consumer Contact

DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on “Important Recall Information” at the top of the page.

Recall Details

Description:

This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters “WY” as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.

Remedy:

Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter’s serial number and severed motor cable.

Incidents/Injuries:

DGL Group has received 22 reports of the e-scooter’s brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.

Sold At:
Online at Walmart.com from November 2021 through July 2022 for about $200.
Importer(s):

DGL Group Ltd., of Edison, New Jersey

Manufactured In:
China
Recall number:
24-321

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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