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Recalled Shimano Hollowtech Road location of two-letter date code on crank arm -
Recalled Shimano Hollowtech Road Ultegra FC-6800 Crankset -
Recalled Shimano Hollowtech Road Dura-Ace FC-9000 Crankset -
Recalled Shimano Hollowtech Road Ultegra FC-R8000 Crankset -
Recalled Shimano Hollowtech Road Dura-Ace FC-R9100P Crankset -
Recalled Shimano Hollowtech Road Dura-Ace FC-R9100 Crankset
The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
About 680,000 (In addition, 80,000 were sold in Canada)
Shimano toll-free at 844-776-0315 from 8 a.m. to 5 p.m. PT Monday through Friday or online at https://bike.shimano.com/en-US/information/customer-services.html or https://bike.shimano.com/en-US/home.html and click “Information” then “Safety Recalls” at the top of the page for more information.
Recall Details
This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed ‘Ultegra’ or Dura Ace’ logos on the arm. The affected models are pre-July 2019 production and have the following two-letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.
Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
The firm has received 4,519 incidents of cranksets separating, and six reported injuries, including bone fractures, joint displacement and lacerations.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled stadium seats have bleacher security hooks that can crack and break, posing fall and injury hazards to consumers.
The training cycles’ adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.
The helmets do not comply with the positional stability, impact, labeling and certification requirements of the mandatory federal safety regulation for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
The door handle can stick and cause the door to unexpectedly open while the vehicle is moving and cause an unrestrained rider to be ejected from the vehicle or increase the risk of a crash, posing serious injury and crash hazards.
The helmets do not comply with the positional stability, impact labeling and certification requirements in violation of the CPSC federal safety regulation for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
The recalled firearm sights contain a button cell battery that violates the mandatory federal regulations for consumer products containing button cell batteries because the button cell batteries can be easily accessed, posing an ingestion hazard. The products include a button cell battery which is not in child-resistant packaging as required by Reese’s Law. In addition, the products do not bear the required warnings. When button cell batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns and death, posing an ingestion hazard to children.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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