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Recalled Apollo Phantom Electric Scooter -
Recalled Apollo Phantom Electric Scooter -
Location of the bolt on the recalled Apollo Phantom Electric Scooter
The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.
About 3,900
Apollo toll-free at 833-693-3468 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@apolloscooters.co or online at https://apolloscooters.co/pages/apollo-phantom-2021-2022-bolt-recall or at www.apolloscooters.com and click on “Recalls” located at the bottom of the page.
Recall Details
This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. “Apollo” is printed on the stem of the scooter and “Apollo Phantom” is displayed on the rear left side of the grip tape on the deck of the scooter. “Apollo Phantom” is also listed on the bottom of the scooter with the model year.
Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
The firm has received seven reports of the bolt breaking resulting in the stem detaching or loosening, including three injuries of bruising, cuts and abrasions.
Apollo Imports Inc., of Newark, Delaware
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards.
The high voltage cables on the motor controller unit can be loose, causing the cable to arc or overheat while in use, posing fire and crash hazards and risk of serious injury.
The recalled ATVs fail to comply with the requirements of the federal mandatory ATV safety regulations. The youth ATVs’ mechanical suspension fails to comply with safety requirements, posing a crash hazard. The adult ATVs’ service brakes fail to sufficiently stop the vehicle, posing a crash hazard, and the handlebars pose a laceration hazard if the adult rider’s body or head impacts the handlebars. ATVs that fail to meet the mandatory safety regulations pose a risk of serious injury or death.
Weight plates above 55 lbs included in the set can dislodge from the 5 lb grip handles, posing an impact injury hazard to the user.
The throttle lever on the recalled ATVs can fail to return to the idle position when a driver releases it, and the vehicle could then unexpectedly continue to accelerate, posing a crash hazard.
The vehicle can move when on an incline and “park” is displayed on the digital dash. This can allow the vehicle to roll away, posing a crash hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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