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A Master Spas control panel cover showing the brand name “Twilight” -
A Master Spas control panel cover showing the brand name “H2X” -
A Master Spas control panel cover showing the name “MP Signature Deep Swim Spas” -
A Master Spas control panel cover showing the brand name “MP Signature Deep Swim Spas” -
A Master Spas control panel cover showing the brand name “H2X” -
Photo of the recalled valve cap location below diverter handle on a Master Spas spa
The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard.
About 16,000
Custom Molded Products at 800-733-9060 from 8 a.m. to 5 p.m. ET daily or online at www.c-m-p.com and click on “Product Recall” at the bottom of the page for more information. Master Spas customers can enter their spa serial number on the Master Spas website at http://wsr.masterspasportal.com/divreplacement.asp to determine if their spa is covered by the recall and order replacement parts.
Recall Details
This recall involves 2-inch diverter valve caps sold with certain Master Spas “Twilight Series,” “H2X Swim Spa,” and “MP Signature Deep Swim Spa” hot tubs/swim spas. The model names are printed on the control panel covers. The clear valve caps are included as a component part and are located under the diverter handle on the upper deck of the hot tub/spa above the water line.
Consumers should immediately stop using the hot tubs and swim spas with the recalled valve cap and contact Custom Molded Products to arrange for a free replacement cap from their hot tub/swim spa manufacturer.
The firm has received 112 reports of the valve caps popping off including four reports of consumers being struck by the cap. No injuries have been reported.
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If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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