For more information, contact American Honda between 8:30 a.m. and 5 p.m. ET Monday through Friday toll-free at (888) 888-3139 or visit the firm's website at www.hondapowerequipment.com/products/recalls
Recall Details
Only portable generator model numbers EM4000SX, EM5000SXK3 and EM6500SXK2 with hazard labels printed in Japanese are affected. The word Honda and the model numbers are located on the side of the generator. The battery is located above the wheel. The model number and serial numbers are located on the generator frame. The recalled serial numbers are:
Model Number | Serial Number |
---|---|
EM4000SX | EBRC-1000015 to 1000518 |
EM5000SXK3 | EBMC-1000005 to 1001184 |
EM6500SXK2 | EBJC-1000017 to 1000857 |
American Honda is contacting consumers and giving them the correct label. Consumers can either install the label themselves or contact a Honda dealer to install the label for free.
None reported
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