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HALO 1000 Portable Power Stations Recalled Due to Serious Fire and Burn Hazards; One Death Reported; Imported by ZAGG; Sold by ACG, QVC and ZAGG

  • Recalled HALO 1000 Portable Power Station
  • Recalled HALO 1000 Portable Power Station
Name of Product:
HALO 1000 Portable Power Stations
Hazard:

The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.

Remedy:
Replace
Recall Date:
August 29, 2024
Units:

About 5,740

Consumer Contact

HALO 1000 recall hotline toll-free at 888-345-0481 from 8 a.m. to 5 p.m. ET Monday through Friday, email at halo5528@sedgwick.com, or online at https://halo1000recall.expertinquiry.com/.

Recall Details

Description:

Washington, D.C. -- The U.S. Consumer Product Safety Commission (CPSC) is announcing the recall of HALO 1000 Portable Power Stations sold by ZAGG Inc. (ZAGG), of Midvale, Utah, Alliance Consumer Group (ACG), of Roanoke, Texas, and retailer QVC Inc., of West Chester, Pennsylvania. A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022.

In addition to the death, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station, including two reports of smoke inhalation one of which included burn injuries. 

ZAGG, ACG and retailer QVC sold about 5,740 units of the portable power stations from October 2021 through March 2022 for between $1,000 and $1,300. 

The portable power stations are high-capacity lithium-ion battery power banks with three USB-A charge ports, a USB-C fast charge port, three AC outputs, two DC outputs, a DC socket, an LCD display, a built-in flood light, and a collapsible handle. The following HALO 1000 Portable Power Stations are included in this recall: 

Product Description/ColorModel NumberSKUUPC
Stone GrayPS-1000801108111840056145528
CarbonPS-1000801108112840056145535
Desert SandPS-1000801108113840056145542
Midnight BluePS-1000801108114840056145559
Woodland GreenPS-1000801108115840056145566

The model number, SKU number and UPC are located on the bottom of the product. Units sold by QVC subject to the recall were sold under QVC item number E235474.

Consumers are urged to stop using the portable power stations immediately, cut the power cord, and contact the firm for a free replacement.  

Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled battery in the trash. Do not deposit this recalled battery in used battery recycling boxes found at various retail and home improvement stores.

The portable power stations were imported by ZAGG and manufactured by Shenzhen DBK Electronics Co. Ltd., of China.

CPSC urges consumers to report any related incidents to the agency at www.SaferProducts.gov.

Remedy:

Consumers should immediately stop using the portable power stations, and contact the HALO Recall hotline for a free replacement portable power station.

Incidents/Injuries:

A 79-year-old man in Bradenton, Florida died from smoke inhalation from a fire involving the recalled portable power station in his home in June 2022.

In addition to the death, the firms have collectively received four reports of fires involving the HALO 1000 Portable Power Station, including two reports of smoke inhalation one of which included burn injuries.

Sold At:
ZAGG, ACG and retailer QVC sold about 5,740 units of the portable power stations from October 2021 through March 2022 for between $1,000 and $1,300.
Manufacturer(s):
Shenzhen DBK Electronics Co. Ltd.,of China
Importer(s):

ZAGG Inc. (ZAGG), of Midvale, Utah

Manufactured In:
China
Recall number:
24-350

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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