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Recall Details
| FOR IMMEDIATE RELEASE April 15, 2009 Release #09-194 |
Firm's Recall Hotline: (866) 604-0051 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Philips Senseo One-Cup Coffeemakers
Units: About 155,000
Distributor: Philips Consumer Lifestyle, of Stamford, Conn.
Hazard: An electrical fault and the build-up of calcium from hard or medium water can cause an obstruction in the coffeemaker. If this happens, the boiler can burst, posing a burn hazard to consumers.
Incidents/Injuries: None reported in the United States. The firm has received 17 reports of incidents in Europe, including six reports of minor personal injury involving first degree burns to the hands, arms and abdomen.
Description: This recall involves Senseo one-cup coffeemakers with model numbers HD 7810, HD 7811, HD 7815, HD 7820, HD 7832, and HD 7890. Model numbers are located on the bottom of the coffeemaker. Date codes are printed on the bottom of the coffeemaker. Coffeemakers made in China have date codes 0727 through 0847; coffeemakers made in Poland have date codes 0627 through 0847.
Sold at: Wal-Mart, Target and Safeway stores nationwide and online at Amazon.com between July 2006 through March 2009 for between $60 and $140.
Manufactured in: China and Poland
Remedy: Consumers should immediately stop using the coffeemakers and contact Philips for instructions on receiving a free replacement unit.
Consumer Contact: For additional information, contact Philips toll-free at (866) 604-0051 between 8 a.m. and 11 p.m. ET Monday through Saturday, and 9 a.m. and 6 p.m. Sundays. Consumers can also visit the firm's Web site at www.senseoexchange.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled coffee makers can expel hot water from the top of the machine, posing a burn hazard.
The hot chocolate pots are mislabeled as microwave safe. If microwaved, the metallic paint on the pots can spark, posing a fire hazard.
The circuit board on the vacuum can spark, posing fire and burn hazards.
The coffee press’ plunger knob can break and expose the metal rod, posing a laceration hazard.
The glass beakers can break during normal use, posing a laceration hazard to users.
The filler cap at the top of the unit can crack and allow steam to escape, posing a risk of burns to the user. In addition, the cap can pop off unexpectedly as a result of pressure buildup, posing an impact injury risk to a bystander.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
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