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Recall Details
| FOR IMMEDIATE RELEASE August 28, 2008 Release #08-376 |
Firm's Recall Hotline: (866) 279-0088 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Countertop Water Dispensers
Units: About 44,000
Manufacturer: Greenway Home Products, of Northwood, Ohio
Hazard: The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser's base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents.
Incidents/Injuries: Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.
Description: The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three or five gallon water bottles. The model name is printed on the front of the dispenser's base. Model and serial numbers are printed on a white label on the back of the dispenser's base. File number 218326 is printed on a silver sticker on the back of the dispenser's base.
| Model | Serial Number | File Number |
|---|---|---|
| Greenway GWD2630W | Starts with 0606 through 0711 | 218326 |
| Polar PWD2635W | ||
| Vitapur VWD2636W | ||
| Vitapur VWD2636BLK | ||
| Vitapur VWD2636RED |
Model numbers followed by a "1" or "2," (i.e. GWD2630W -1 / PWD2635W-2),or dispensers with no ventilation openings underneath the base are not included in this recall.
Sold at: Discount retailers nationwide from June 2006 to November 2007 for between $70 and $80.
Manufactured in: China
Remedy: Consumers should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair.
Consumer Contact: For additional information, contact Greenway Home Products toll-free at (866) 279-0088 between 9 a.m. and 4 p.m. ET Monday through Friday, or visit the firm's Web site at www.greenwayhp.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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