About eFiling
eFiling is a CPSC initiative to enable importers of regulated consumer products to file electronically (eFile) with U.S. Customs and Border Protection (CBP) certain data elements from a certificate of compliance, via a Partner Government Agency (PGA) Message Set.
eFiling Voluntary Stage
CPSC has begun the eFiling voluntary stage. Over the coming months, new participants will receive invitations to test eFiling systems. CPSC will conduct a phased rollout to ensure new participants receive quality support and guidance. Importers not yet participating in the voluntary stage can still begin preparing for implementation!
To be added to the waitlist to receive an invitation to establish a Business Account in the Product Registry, importers should email eFilingSupport@cpsc.gov with:
- Company Name
- Initial Business Account Administrator’s Name
- Initial Business Account Administrator’s Email
- Importer of Record Number(s)
- Broker Filer Code(s)
- Type of Products Imported
Where to Start
CPSC offers multiple resources importers and trade partners can view to familiarize themselves with eFiling processes. All resources can be viewed in our library.
Importers and their trade partners can review the eFiling Quick Start Guide to gain a general understanding of eFiling processes.
Importers can review the eFiling Product Registry Guide to learn more about the Product Registry.
eFiling Product Registry Guide
Brokers can review the eFiling Implementation Guide to learn more about PGA Message Set requirements.
CPSC Product Registry Training Videos
The CPSC Product Registry is a secure online application where importers can store and manage their product certificate data to file Reference PGA Message Sets with CBP’s ACE system at the time of entry. The videos in this playlist demonstrate Product Registry functions and features and provide quick reference guides on how to use this application.
The training videos are categorized into four main functional areas:
Introduction to the CPSC Product Registry
Create an Account
User Management
Product Management
For additional support, reach out to eFilingSupport@cpsc.gov
| Product Registry Frequently Asked Questions (FAQ) |
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The Product Registry has a security feature that automatically logs out a user after 15 minutes of inactivity. Users should return to the Product Registry login page and enter their user ID and password to return to the system. |
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Users can click “Forgot Password?” on the Product Registry login page and follow the on-screen instructions to complete the password reset process. |
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A Business Account Administrator may submit an email request for updates to the eFiling Support Mailbox at eFilingSupport@cpsc.gov. A new feature is coming soon that will allow Business Account Administrators to update Business Account information. |
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There are two options. Users can either type the citation in the search box and press enter or scroll through the dropdown list and select the citation(s). |
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A Business Account Administrator must submit an email request for correction of Trade Party Data to the eFiling Support Mailbox at eFilingSupport@cpsc.gov. A new feature is coming soon that will allow Business Account and Collection Administrators to modify Trade Party contact information within the Product Registry. |
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To correct a completed certificate that is ’certified’ by the authorized party, users must create a new Version ID, enter the correct certificate data, and submit for certification. If a certificate is not yet ‘certified,’ then it can be edited. |
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Version IDs must be unique for the Product ID to which they apply. Once a Version ID has been used for a specific product, it cannot be used again; however, that same Version ID can be used for other certificates with different Product IDs. |
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Use a testing exclusion code when a certificate is required for the product, but the product is not required to be tested to a specific performance requirement in a rule based on an exemption, exception, or determination in the underlying rule. More information can be found in the eFiling Beta Pilot Citation Testing Exclusion and Disclaim Guidance document found in the eFiling Document Library. Use a disclaim when no certificate is required for the product because the product is not within CPSC’s jurisdiction; is not subject to a rule, ban, standard, or regulation that requires certification; or because the Commission has issued an enforcement discretion for the product (i.e., certain refrigerators and adult wearing apparel). Instead of filing a Full or Reference Message Set, a Disclaim Message Set is filed. |
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Users must enter the following certificate data elements for a Reference PGA Message Set: (1) Certifier ID; (2) Product ID; and (3) Version ID. Please refer to the CATAIR for additional details. |