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Recalled Starbucks Holiday Gift Set with 2 Mugs (As Sold) -
Recalled Starbucks Holiday Gift Set with 2 Mugs (Close-up of Mug) -
Recalled Starbucks Classic Hot Cocoa and Mug -
Recalled Starbucks Peppermint and Classic Hot Cocoas and Mug -
Recalled Starbucks Holiday Blend Coffee and Mug -
Location of the gift set identifier code on the bottom of the mug
If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.
About 440,500
Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on “Metallic Mug Recall” at the bottom of the page for more information.
Recall Details
This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.
Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to “Leave Us a Message”, click on “Complaint”, select “Recall” from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.
There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The oven gloves can fail to provide sufficient protection from heat, posing a burn hazard to consumers.
The range can short-circuit if liquids boil over or are spilled and turn on the griddle unexpectedly, posing a burn and fire hazard.
The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.
The recalled coffee makers can expel hot water from the top of the machine, posing a burn hazard.
The refrigerator door can detach and fall off, posing an injury hazard.
Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
