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Recalled Toshiba AC Adapter with model name/number and serial number location -
Recalled Toshiba AC Adapter with model name/number and serial number location -
Recalled Toshiba AC Adapter with model name/number and serial number location -
Recalled Toshiba AC Adapter with model name/number for PA-1750-04 and serial number location
The laptop AC adapters can overheat and spark, posing burn and fire hazards.
About 15.5 million (In addition, about 1.3 million were sold in Canada)
Dynabook at 800-457-7777 from 8 a.m. to 8 p.m. ET Monday through Friday, email at dba-acadapter2024@dynabook.com or online at https://support.dynabook.com/recall2024ax or at https://us.dynabook.com and click on “Recall Information” located on the bottom of the page for more information.
Recall Details
This recall involves AC adapters sold with Toshiba brand personal laptop computers as well as sold separately. They have date codes between April 2008 through December 2012 in either a year month, date format, i.e. April 2008 is 0804, or year week, date format, i.e. week 15 of 2008 is 0815. The AC adapters are black and have the following model numbers and serial numbers and date codes printed on the AC adapter rating label.
| Brand Name | Model Name /Number | Serial Number format with embedded date code | Date Code |
|---|---|---|---|
| Toshiba | G71C0009S110 | T**0815********** ~ T**1253********** (Year 2008 Week 15 to Year 2012 Week 53) | 0815 – 1253 |
| G71C0009S111 | 0815 – 1253 | ||
| G71C0009S112 | 0815 – 1253 | ||
| G71C0009S113 | 0815 – 1253 | ||
| G71C0009S114 | 0815 – 1253 | ||
| G71C0009S115 | 0815 – 1253 | ||
| G71C0009S210 | 0815 – 1253 | ||
| G71C0009S212 | 0815 – 1253 | ||
| G71C0009S214 | 0815 – 1253 | ||
| G71C0009S410 | 0815 – 1253 | ||
| G71C0009S411 | 0815 – 1253 | ||
| G71C0009S412 | 0815 – 1253 | ||
| G71C0009S413 | 0815 – 1253 | ||
| G71C0009S414 | 0815 – 1253 | ||
| G71C0009S415 | 0815 – 1253 | ||
| G71C0009T110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) | 0815 – 1253 | |
| G71C0009T111 | 0815 – 1253 | ||
| G71C0009T112 | 0815 – 1253 | ||
| G71C0009T113 | 0815 – 1253 | ||
| G71C0009T114 | 0815 – 1253 | ||
| G71C0009T115 | 0815 – 1253 | ||
| G71C0009T116 | 0815 – 1253 | ||
| G71C0009T117 | 0815 – 1253 | ||
| G71C0009T210 | 0815 – 1253 | ||
| G71C0009T212 | 0815 – 1253 | ||
| G71C000AE110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) | 0815 – 1253 | |
| G71C000AE111 | 0815 – 1253 | ||
| G71C000AE112 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) | 0804 – 1212 | |
| G71C000AE113 | 0804 – 1212 | ||
| G71C000AE210 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) | 0815 – 1253 | |
| G71C000AE212 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) | 0804 – 1212 | |
| G71C000AE410 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) | 0815 – 1253 | |
| G71C000AE411 | 0815 – 1253 | ||
| G71C000AE412 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) | 0804 – 1212 | |
| G71C000AE413 | 0804 – 1212 | ||
| G71C000AR110 | 0804 – 1212 | ||
| G71C000AR210 | 0804 – 1212 | ||
| G71C000AR310 | 0804 – 1212 | ||
| G71C000AR410 | 0804 – 1212 | ||
| G71C000AS110 | 0804 – 1212 | ||
| G71C000AS410 | 0804 – 1212 | ||
| G71C000BY110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) | 0815 – 1253 | |
| G71C000BZ110 | 0815 – 1253 | ||
| G71C000DH110 | 0815 – 1253 | ||
| G71C000DH410 | 0815 – 1253 | ||
| G71C000DJ110 | 0815 – 1253 | ||
| G71C000DJ410 | 0815 – 1253 | ||
| G71C000DM110 | 0815 – 1253 | ||
| G71C000DM410 | 0815 – 1253 | ||
| G71C000DN110 | 0815 – 1253 | ||
| G71C000DN410 | 0815 – 1253 | ||
| G71C000DP110 | ***0804******** ~ ***1212******** (Year 2008 Month 4 to Year 2012 Month 12) | 0804 – 1212 | |
| G71C000DP410 | 0804 – 1212 | ||
| G71C000DQ110 | 0804 - 1212 | ||
| G71C000DQ410 | 0804 - 1212 | ||
| G71C000DU110 | T0815********** ~ T1253********** (Year 2008 Week 15 to Year 2012 Week 53) | 0815 - 1253 | |
| G71C000DX110 | 0815 - 1253 | ||
| G71C000DX410 | 0815 - 1253 | ||
| G71C000DY110 | 0815 - 1253 | ||
| G71C000DY410 | 0815 - 1253 | ||
| G71C000F7110 | 0815 - 1253 | ||
| PA1750-04 | 0815 - 1253 |
Consumers should immediately stop using the recalled AC adapters and contact Dynabook Americas for a free replacement AC adapter.
Visit https://support.dynabook.com/axx2024 to identify if the AC adapter is part of the recall and for instructions on how to order a replacement. Consumers need to submit a photo of their AC adapter with the power cord cut and certify proper disposal to dba-acadapter2024@dynabook.com to receive a free replacement.
The firm has received 679 reports of the recalled AC adapters overheating or catching on fire, melting, and burning. This includes 43 reports of minor burn injuries.
Dynabook Americas Inc., of Irvine, California (importer at the time of sale was Toshiba America Information Systems, Inc.)
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The recalled digital kitchen scales violate the mandatory federal regulations for consumer products containing button cell or coin batteries because the scale has a lithium coin battery that can be easily accessed by children, and a spare coin battery provided with the product not in child resistant packaging as required by Reese’s Law. These violations pose an ingestion hazard. The recalled scales also do not have the required warnings. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
A metal part inside the printer can dislodge, posing a risk of fire.
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The lithium-ion batteries can overheat, posing fire and burn hazards.
The chargers can ignite or cause a connected battery to ignite, posing fire and burn hazards and risk of serious injury and death.
The speaker’s lithium-ion battery can overheat and catch fire, posing burn and fire hazards to consumers.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
