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Indigo Books & Music Recalls Indigo Branded Bear Mugs Due to Burn and Laceration Hazards

  • Recalled Indigo Papa Bear mug
  • Recalled Indigo Mama Bear mug
  • Location of batch code on the bottom of the mug
  • The UPC number is printed on the price sticker on the bottom of the mug
Name of Product:
Indigo branded Papa Bear and Mama Bear Mugs
Hazard:

The recalled mugs can crack or break when filled with hot liquid, posing burn and laceration hazards.

Remedy:
Refund
Recall Date:
November 23, 2022
Units:

About 270 (In addition, about 29,232 were sold in Canada)

Consumer Contact

Indigo toll-free at 833-463-4461 from 8 a.m. to 9 p.m. ET Monday through Friday or from 10 a.m. to 6 p.m. ET Saturday and Sunday, by email at service@indigo.ca or online at www.chapters.indigo.ca/en-ca/product-recalls or www.indigo.ca and click on “Recall.”

Recall Details

In Conjunction With:
Description:

This recall involves Indigo branded Papa Bear and Mama Bear mugs with batch numbers 1220, 0621, 1021or 0920. Indigo and the batch number are printed on the bottom of the mugs. The UPC number 882709402770 or 882709402763 is printed on a white price sticker on the bottom of the mugs. The mugs are made of ceramic and have a white exterior with either a “PAPA BEAR” or “MAMA BEAR” decal and white animal ears on the rim. The interior of the Papa Bear mug is blue and the interior of the Mama Bear mug is aqua. Indigo is printed on the bottom of the mugs.

Remedy:

Consumers should immediately stop using the recalled Papa Bear and Mama Bear mugs and return them to the Indigo store for a full refund.

Incidents/Injuries:

None reported

Sold At:
Exclusively at the Indigo store in Short Hills, New Jersey from December 2020 through May 2022 for about $12.
Manufacturer(s):
Guangdong Totye, Ceramics, of Chaozhou, China
Importer(s):

Indigo Books & Music Inc., of Short Hills, New Jersey

Distributor(s):
Indigo Books & Music Inc., of Short Hills, New Jersey
Manufactured In:
China
Recall number:
23-053
Fast Track Recall

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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