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BISSELL Expands Recall of Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard

  • Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551R and 25518)
  • Location of model number
Name of Product:
BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551R and 25518
Hazard:

The circuit board inside the vacuum’s battery pack can overheat and smoke, posing a fire hazard.

Remedy:
Repair
Recall Date:
April 06, 2023
Units:

About 2,000 (About 56,000 BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 were previously recalled in January 2023)

Consumer Contact

Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, or online at www.BISSELL.com/recall or www.BISSELL.com and click on “Product Recalls” at the bottom of the page for more information.

Recall Details

Description:

This recall expansion involves BISSELL Cordless Multi-Surface Wet Dry Vacuum models 2551R and 25518. “BISSELL” is printed on the foot of the product. The model numbers are visible when the clean water tank is removed.

Remedy:

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the recalled product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Incidents/Injuries:

None reported

Sold At:
Ollie’s Bargain Outlet stores nationwide and online at www.hsn.com from May 2019 through July 2021 for between about $180 and $330.
Importer(s):

BISSELL Homecare Inc., of Grand Rapids, Michigan

Manufactured In:
China
Recall number:
23-176
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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