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Eguana Technologies Recalls Evolve Home Energy Storage Systems with LG Battery Due to Fire Hazard

  • Recalled Eguana Technologies Evolve 0513U Home Energy Storage System
  • Recalled Eguana Technologies Evolve 0513U Home Energy Storage System Serial Number Location
Name of Product:
Evolve Home Energy Storage Systems
Hazard:

The lithium-ion battery modules within the Evolve Home Energy Storage Systems can overheat, posing a fire hazard.

Remedy:
Repair
Recall Date:
January 26, 2022
Units:

 About 245

Consumer Contact

Eguana Technologies at 800-667-6478 from 9 a.m. to 5 p.m. ET, Monday through Friday, email at lgrecall@eguanatech.com or online at: www.eguanatech.com/recalls or www.eguanatech.com and click on “Safety Recalls” at the bottom of the page.

Recall Details

Description:

This recall involves the Eguana Technologies Evolve 0513U Home Energy Storage System. The Evolve system allows owners to capture and store energy from solar panels. Each Evolve system includes between two and six battery modules, and the modules are removable and replaceable by trained installers. The Evolve is a freestanding cabinet that measures nearly three feet high and four feet long. The Eguana logo is located on the left door towards the center. The serial number range of the systems containing recalled batteries is between ET-000200 and ET-000600. The serial number is located inside the cabinet toward the bottom left of the unit.

Remedy:

Consumers should immediately contact Eguana Technologies to schedule a free repair to the Evolve system. All recalled units connected online will have the batteries state of charge remotely limited, to reduce the risk of overheating until the batteries are replaced. If your unit is not connected online, contact Eguana Technologies to schedule a technician to come to your residence to manually reduce the state of charge, at no cost. Eguana Technologies will arrange for all recalled lithium-ion batteries to be properly replaced and disposed of according to federal and state regulations, and is contacting all known owners directly or through its installers.

Incidents/Injuries:

None reported

Sold At:
Hawaii Energy Connection, Hannah Solar, Solar Direct, Creative Solar, Sunnova, and others stores in Hawaii, California, Florida, Georgia and New Hampshire. Eguana sold units to installers from June 2017 through December 2019 for between $8,000 and $18,000 depending upon the system capacity (a customer’s full system cost ranged between $40,000 and $80,000 depending upon storage capacity).
Importer(s):

Home Energy Storage System: Eguana Technologies, of Calgary, Canada 
Lithium-ion Battery Module: LG Energy Solution Michigan, Inc., of Holland, Mich. (formerly LG Chem Michigan Inc.), a wholly-owned subsidiary of LG Energy Solution, Ltd. (in turn a wholly-owned subsidiary of LG Chem Ltd.).

 

Manufactured In:
Home Energy System (Canada); Lithium-ion Battery Module (Korea) pic
Recall number:
22-058
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