-
Hovertrax hoverboard containing recalled GLW battery packs -
Label on recalled GLW battery pack
The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
About 237,300
Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday, or online at www.Razor.com and click on CPSC Safety Recalls for more information.
Recall Details
This recall involves the removable GLW battery packs installed in UL-Listed Hovertrax 2.0 brand self-balancing scooters/hoverboards manufactured between September 2016 and August 2017. GLW’s battery packs were certified as compliant with ANSI/UL Standard 2271 by UL. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by GLW battery packs. The battery packs have the name GLW written in large letters on the packs themselves. The battery packs have serial numbers beginning with GLW, which is printed on a white sticker on the top of the battery pack, below the bar code. Hovertrax 2.0 is printed on the front of the hoverboard. The hoverboards were sold in black, black monochrome, blue, green, red, red monochrome, white, rose gold, camouflage, ocean blue, purple colors, and three multicolor patterns called Spectrum, Galaxy and Carbon.
Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
There have been more than 20 reports of Hovertrax 2.0 Self-Balancing Hoverboards containing GLW battery packs overheating, including some reports of smoke or fire. No injuries have been reported.
Razor USA LLC, of Cerritos, Calif.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The power cord can become loose from the treadmill’s power socket, posing a fire hazard.
The zipline’s stainless-steel cable can break, posing a fall hazard.
The Stem Raiser can shift during use, causing the bicycle’s handlebar to shift unexpectantly, posing a fall hazard.
The universal joint can fail and pierce and sever the brake line, posing a crash hazard.
The ski boot cuff can rotate, causing the lock mechanism to malfunction, posing a fall hazard and risk of injury to the consumer.
The C2 Crank’s cocking hooks can break during use, causing flying plastic hook projectiles, posing impact injury and laceration hazards to the user and bystanders.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
