The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.
This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. “EPSON” and internal part code “EADP-16CB B” are printed on the label of the adaptor.
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Epson is aware of 15 incidents worldwide of the adaptor melting or catching fire, resulting in property damage. No injuries have been reported.
Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
Epson America Inc., of Long Beach, Calif.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800