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Epson Recalls Power Adapters Sold with Epson Scanners Due to Burn and Fire Hazards

  • The recalled adapter bears the internal part code “EADP-16CB B
  • The recalled adapter bears the internal part code “EADP-16CB B
Name of Product:
Power adapters sold with Epson scanners
Hazard:

The power adapters can overheat, melt and catch fire, posing burn and fire hazards.

Remedy:
Replace
Recall Date:
May 01, 2020
Units:
About 314,000 (In addition, 25,000 in Canada)
Consumer Contact

Epson USA toll-free at 888-367-2656 from 8 a.m. to 4 p.m. PT Monday through Friday or online at www.epson.com and click “Support” for more information.

Recall Details

In Conjunction With:
Description:

This recall involves the power adapter sold with Epson V-series (V30/V33/V37/V300/V330/V370) scanners. The recalled adapters are black with a power cord that connects to the scanner and to an electrical outlet. “EPSON” and internal part code “EADP-16CB B” are printed on the label of the adaptor.

Remedy:

Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.

Incidents/Injuries:

Epson is aware of 15 incidents worldwide of the adaptor melting or catching fire, resulting in property damage. No injuries have been reported.

Sold At:
Best Buy, Office Depot, Staples, Walmart, and department stores nationwide from January 2010 through December 2015 for between $55 and $80 for the scanner and adapter.
Importer(s):

Epson America Inc., of Long Beach, Calif.

Manufactured In:
China (Adapter), Indonesia (Scanner)
Recall number:
20-116
Fast Track Recall

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

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