Skip to main content

Tiffany & Co. Recalls Crystal Mugs Due to Burn and Laceration Hazards (Recall Alert)

  • Wheat Leaf Crystal Mug
Name of Product:
Wheat Leaf Crystal Mugs
Hazard:

The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.

Remedy:
Refund
Recall Date:
February 06, 2018
Units:
About 3,300
Consumer Contact

Tiffany & Co. at 800-843-3269  from 8 a.m. until midnight ET Monday through Friday, and 8 a.m. until 8 p.m. ET on weekends, or online at www.tiffany.com and click on Frequently Asked Questions for more information.

Recall Details

Description:

The recall involves the 11 ounce Wheat Leaf crystal glass mugs.  The mugs measure about 3.5 inches tall and 3 inches in diameter, with a handle.  They are clear with a wheat leaf pattern etched into the glass. The mugs have a blue sticker stating “TIFFANY & CO. Made in Slovenia. CRYSTAL GLASS.” “TIFFANY & CO. 13559” appears on the bottom of the mugs.

Remedy:

Consumers should immediately stop using the recalled mugs and contact Tiffany & Co.  for a full refund plus a $100 gift card.  Consumers can return the mug for a refund and gift card through one of three options: 1) return the product to a local Tiffany & Co. store 2) return the mug using a pre-paid return shipping label provided by the firm or 3) contact Tiffany & Co. to dispatch a shipping carrier to the consumer’s location to pick up the mug. If broken, do not attempt to return the mug. Carefully dispose of the glass and contact Tiffany & Co. for the refund and gift card. Tiffany is directly contacting consumers who purchased the recalled mugs.

Incidents/Injuries:

Tiffany & Co.  has received six reports of the mug breaking when hot liquid was poured into it.  No injuries have been reported.

Sold At:
Tiffany & Co. stores, online at www.tiffany.com, in the Tiffany & Co. 2017 Home and Accessories catalog and through the “Tiffany For Business” sales channel in the U.S. from October 2017 through December 2017 for about $60.
Manufacturer(s):
STEKLARNA ROGAŠKA D.D., of Slovenia
Importer(s):

Tiffany and Company, of New York, N.Y.

Distributor(s):
Tiffany and Company U.S. Sales, LLC., of New York, N.Y., doing business as TIFFANY & CO
Manufactured In:
Slovenia
Recall number:
18-722
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

Related Recalls

Recalled Bowling Pin Sipper Cup
Nazzaro Recalls Children Bowling Pin Sipper Cups Due to Risk of Lead Poisoning; Violation of Federal Lead Content Ban

The red tape on the bowling pin sipper cups contains levels of lead that exceed the federal lead content ban. Lead is toxic if ingested by young children and can cause adverse health issues.

Recalled LG Range Model LDE4411
LG Recalls Electric Ranges Due to Fire Hazard

Front-mounted knobs on the recalled ranges can be activated by accidental contact by humans or pets, posing a fire hazard.

Recalled Gray Digital Kitchen Scale
Greater Goods Recalls Digital Kitchen Scales Due to Ingestion Hazard; Violations of Reese’s Law Federal Safety Regulations for Consumer Products with Coin Batteries and Child Resistant Coin Battery Packaging

The recalled digital kitchen scales violate the mandatory federal regulations for consumer products containing button cell or coin batteries because the scale has a lithium coin battery that can be easily accessed by children, and a spare coin battery provided with the product not in child resistant packaging as required by Reese’s Law. These violations pose an ingestion hazard. The recalled scales also do not have the required warnings. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.

Recalled GiantMouse Folding Knife GM12 (top) Recalled GiantMouse Folding Knife GMP12 (bottom)
GiantMouse Recalls GM12 and GMP12 Folding Knives Due to Laceration Hazard

The locking mechanism on the folding knives can fail, posing a laceration hazard to the user.

Recalled Stanley Switchback Travel Mug
Stanley Recalls 2.6 Million Switchback and Trigger Action Travel Mugs Due to Burn Hazard

These mug's lid threads can shrink when exposed to heat and torque, causing the lid to detach during use, posing a burn hazard.

Recalled Temp-tations Oven Gloves
QVC Recalls More than One Million Temp-tations Oven Gloves Due to Burn Hazard

The oven gloves can fail to provide sufficient protection from heat, posing a burn hazard to consumers.

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product