The exterior gate closer mechanism can break and eject metal pieces, including the spring, or it can spray oil, posing a risk of injury.
Rixson toll-free at 866-474-9766 (Option 2) from 8 a.m. to 4:30 p.m. ET Monday through Friday or contact Assa Abloy Italia online at www.assaabloy.it and click on the "Rixson 1350 Gate Closer Corrective Action" box on the right-hand side of the page for more information.
Recall Details
Consumers should immediately stop using the gate and contact Rixson for information on safely removing the arm from the gate closer and returning for a free replacement gate closer. Rixson is contacting consumers who bought the recalled product directly.
The firm has received 15 reports worldwide of mechanisms breaking and ejecting metal objects, including three in the U.S. No injuries have been reported.
Rixson, of Monroe, N.C, a brand of Yale Security Inc. Yale Security is owned by Assa Abloy.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads and LinkedIn.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.