The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
About 60,000
Consumers should contact their elevator service company. Consumers can also contact Porta Inc. collect at 847-593-4900 from 8 a.m. to 1 p.m. CT Monday through Thursday and ask for Technical Support Specialist or Customer Service. Consumers also can email the firm at paul.vandyke@hyperion-solutions.com.
Recall Details
This recall involves all residential elevators with plastic electro mechanical door locks. The EMDLs are installed as part of a complete residential elevator system. Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has “Porta Inc.” printed on it.
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
The firm has received two reports of lock failure. No injuries have been reported.
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