Call AP Specialties toll free at (888) 877-7221 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.apspecialties.com and click on Product Recall or go directly to www.powerbankrecall.com for more information.
Recall Details
Power Bank charger is a self-contained energy source used to charge cell phones and other devices when an electrical outlet is not available. The unit is rectangular in shape and measures approximately 3.6 inches long by 1 inch high by 1 inch wide. It has a white top and the sides are either black, dark blue, lime green, light blue, orange, pink, purple, red, white or yellow. On the white top of the charger in black letters are "OUT DC5V" and "IN DC5V". Units with a period after the lettering - reading "OUT DC5V." - are not involved in this recall. The name and/or logo of the organization that gave away the charger as a promotional item appears on the side of the power bank.
Consumers should immediately stop using the charger and contact AP Specialties for a replacement. AP Specialties will send consumer an envelope and label with instructions on how to return the power bank free of charge. Upon receipt of the power bank, AP Specialties will send the consumer a replacement product.
There are three reported incidents of the Power Bank overheating. One incident resulted in fire damage. No injuries have been reported.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads, LinkedIn and Truth Social.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.