SRAM at (800) 346-2928 between 9 a.m. and 5 p.m. Monday through Friday CT or online at www.sram.com and click on "Recall Information" for more information.
Recall Details
The SRAM RED WiFLi Rear Derailleur is a device that moves a bicycle chain gears on the rear wheel. The name SRAM RED and the serial number of the derailleur are located on the back of the inner pulley wheel cage plate and visible when looking thru the spokes of the bicycle wheel. Serial numbers of affected products begin with one of the following four-digit codes:
31T2 | 37T2 | 43T2 | 49T2 | 03T3 | 09T3 |
32T2 | 38T2 | 44T2 | 50T2 | 04T3 | 10T3 |
33T2 | 39T2 | 45T2 | 51T2 | 05T3 | 11T3 |
34T2 | 40T2 | 46T2 | 52T2 | 06T3 | |
35T2 | 41T2 | 47T2 | 01T3 | 07T3 | |
36T2 | 42T2 | 78T2 | 02T3 | 08T3 |
The recalled derailleurs manufacturing dates are September 2012 through March 2013.
Consumers should immediately stop using bicycles with the recalled SRAM RED derailleurs and return the bicycles to the place of purchase or any SRAM dealer for a free replacement, including installation. Consumers who bought the derailleurs as a stand-alone product can take them to the place of purchase for a free replacement or, for those who can make the equipment change themselves, contact SRAM for instructions on how to return the recalled product for the free replacement.
The firm has received reports of 43 incidents in the U.S. with one report of scrapes and bruises.
SRAM, LLC, of Chicago, Ill.
SRAM, LLC, of Chicago, Ill.
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