Ergotron Inc. at (800) 888-8458 from 8 a.m. to 7 p.m. CT Monday through Friday or online at www.ergotron.com and click on "Recall Information" at the bottom right footer of the home page for more information.
Recall Details
The adjustable Ergotron interactive wall mount is designed for flat panel displays and televisions which allows users to reposition their display angles. The wall mounts consist of three parts including a wall mount plate for securing the system to the wall; an extendible arm that allows the user to adjust the position of their television in multiple directions and a monitor plate for securing the arm to the television.
The recall includes the following model and part numbers:
MODEL |
PART NUMBER |
UPC/GTIN CODE |
DATE CODE |
PLAY40 (Polished, Black) |
45-284-026 |
698833020007 |
ER111107 - ER120905 |
PLAY40DS (Black) |
45-308-223 |
698833022698 |
ER120628 - ER120907 |
PLAY70 (Polished, Black) |
45-294-026 |
698833022588 |
ER120711 - ER120803 |
ITV-HD (Polished) |
45-296-026 |
698833021004 |
1195047 - 1207488 |
ITV-VHD (Polished) |
45-304-026 |
698833021905 |
1201790 - 1208148 |
OM80FM |
45-367 |
698833034868 |
ER120831 |
OBFM120 |
45-303-223
|
698833021875 10698833021872 |
ER120817- ER121214 |
OBFM60 |
60-644-223
|
698833021851 10698833021858 |
ER120817- ER121214 |
OC80FM |
45-305 |
698833022070 10698833022077 |
ER120518- |
The model number and date codes are printed on the underside of the arms of the PLAY and ITV models. The date code label for the OM80FM, OBFM120 and OBFM60 models is printed on the front surface of the wall mount bracket.
Consumers should immediately remove the TV/monitor from the mount and contact Ergotron for a free repair kit.
Ergotron has received three reports of the monitor plate separating from the wall mount system. Consumers reported property damage to components of the wall mount unit. No injuries have been reported.
Ergotron Inc., of Eagan, Minn.
Ergotron Inc., of Eagan, Minn.
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