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Recall Details
| October 15, 2009 Alert #10-702 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Model Year 2009 Zero X and Zero MX Off-Road Motorcycles
Units: About 200
Manufacturer: Zero Motorcycles Inc., of Scotts Valley, Calif.
Hazard: The throttle on the recalled motorcycles can become stuck in the open position or become disconnected. In the "Easy" or the "0-25" mode, this can unexpectedly lead to full power when turning on the power, resulting in a loss of control and serious injury to the rider.
Incidents/Injuries: Zero Motorcycles has received three reports of unexpected acceleration, including one report of minor injuries.
Description: This recall involves the model year 2009 Zero X and Zero MX electric motorcycles. The recalled motorcycles are white, with the Zero name and logo printed on the battery.
Sold by: Zero Motorcycles dealers nationwide from December 2008 through August 2009 for between $7,500 and $8,300.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled motorcycles and contact Zero Motorcycles to schedule a free repair. Registered owners of the affected motorcycles have been mailed a direct notice.
Consumer Contact: For additional information, contact Zero Motorcycles toll-free at (888) 786-9376 or (888) RUN-ZERO between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm's Web site at www.zeromotorcycles.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The grip can detach from the handlebar, posing crash and injury hazards.
The motorcycle’s connecting rod can break, posing crash and injury hazards.
The gear shift assembly can detach from the crankcase, resulting in unintentional gear shifting, posing a crash hazard.
An error in the ECU (Engine Control Unit) software can result in the speedometer and several speed-related safety systems not functioning as designed, posing a crash hazard and risk of injury.
The drive chain can break, posing a crash hazard and/or property damage.
Water can get into the battery causing a short circuit, posing a crash hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram, X, BlueSky, Threads and LinkedIn.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
