Note: Additional models added to table. Also, this recall has been reannounced and reannounced again.
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Recalled lithium-ion battery with bar codes indicated -
Recalled lithium-ion battery with bar codes indicated -
Recalled lithium-ion battery with bar codes indicated
The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
About 70,000
For additional information, consumers may call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
Recall Details
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Units: About 70,000
Importer: Hewlett-Packard Co., of Palo Alto, Calif.
Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Incidents/Injuries: The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.
Description: The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include:
| HP Pavilion | Compaq Presario | HP | HP Compaq | ||||
|---|---|---|---|---|---|---|---|
|
| G6000 G7000 | 6720s |
The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number):
| 62940^^AXV^^^^ | 65033^^B7U^^^^ 65033^^B7V^^^^ 65033^^BGU^^^^ | 65035^^B7U^^^^ 65035^^B7V^^^^ 65035^^BGU^^^^ 65035^^BGV^^^^ | 67059^^V8U^^^^ 67059^^V8V^^^^ |
Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.
Manufactured in: China
Remedy: Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.
Consumer Contact: For additional information, visit the HP Battery Replacement Program website at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
Media Contact: Sheila Watson at (281) 514-6552 or sheila.watson@hp.com
Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.
The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.
Hewlett-Packard Co., of Palo Alto, Calif.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The heat or ozone on-off switch can short circuit, resulting in arcing, posing a fire hazard.
The recalled camera grips violate the mandatory federal regulation for consumer products containing button cell and coin batteries because, when the product is dropped, the battery tray can separate from its compartment, making the lithium coin battery easily accessible by children. If button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The recalled digital kitchen scales violate the mandatory federal regulations for consumer products containing button cell or coin batteries because the scale has a lithium coin battery that can be easily accessed by children, and a spare coin battery provided with the product not in child resistant packaging as required by Reese’s Law. These violations pose an ingestion hazard. The recalled scales also do not have the required warnings. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
A metal part inside the printer can dislodge, posing a risk of fire.
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
The lithium-ion batteries can overheat, posing fire and burn hazards.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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