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Recall Details
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December 23, 2008 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Contessa Office Chairs (see photo "A")
Units: About 60,000
Distributor: Teknion LLC, of Toronto, Canada
Manufacturer: Okamura Corp., of Japan
Hazard: The bolts holding the seat to the frame can loosen and separate, posing a fall hazard to consumers.
Incidents/Injuries: Okamura has received two reports of separation of the chair's seat from the frame. No injuries have been reported.
Description: This recall involves all Contessa chairs shipped prior to June 30, 2008. Each Contessa chair has a label indicating the date of shipment (see photo "B" - Shipping Label) which is located on the bottom of the chair seat.
Sold by: Authorized Teknion dealers nationwide from January 2004 through June 2008 for between $1,470 and $1,625.
Manufactured in: Japan
Remedy: Consumers should inspect the chair by checking the four bolts that attach the seat bottom to the chair frame (see Photo "C"). If any of the four bolts are loose or missing, consumers should stop using the chair immediately and contact a Teknion dealer for a free repair.
Consumer Contact: For more information, contact Teknion toll-free at (866) 943-8550 between 9 a.m. and 5 p.m. ET Monday through Friday or email Contessainquiries@teknion.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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