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Recall Details
| FOR IMMEDIATE RELEASE April 3, 2008 Release #08-241 |
Firm's Recall Hotline: (866) 880-4661 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Natural and Propane Gas Water Heaters
Units: About 1,500
Manufacturer: A.O. Smith Water Products Co., of Ashland City, Tenn.
Hazard: The water heater's flue gas temperatures can exceed safe limits and produce excessive temperatures in the venting unit, posing a fire hazard. Also, the water heater's exhaust can leak into the surrounding room, posing a carbon monoxide hazard.
Incidents/Injuries: None reported.
Description: This recall involves 75 gallon natural and propane gas water heaters. "A.O. Smith" or "State" is printed on the side of the unit. A.O. Smith and State model and serial numbers included in this recall are listed in the chart below. Model and serial numbers are printed on the water heater's rating plate.
| Brand Name | Model Number | Serial Number Ranges |
|---|---|---|
| A.O. Smith | FCG-75 300 | L07A071460 through L07A144966 or M07A009387 through M07A072884 |
| FCG-75 301 | ||
| State | GS6 75 XRR S | |
| GS6 75 CRR S |
Sold by: Independent contractors and plumbers nationwide from November 2007 through January 2008 for between $1,000 and $2,500.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled water heater and contact A.O. Smith to arrange for a free repair.
Consumer Contact: For additional information, contact A.O. Smith toll-free at (866) 880-4661 between 7 a.m. and 7 p.m. CT, or visit the firm's Web site at www.hotwater.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The portable water heaters can leak gas from the gas regulator connection, posing a fire hazard.
The recalled residential boilers can be missing the flue inspection cover plate, posing a risk of exposure to combustion flue gasses and a carbon monoxide poisoning hazard.
The fittings can leak, posing a fire hazard.
The water heaters can overheat, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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