The phone number and monitoring hours for Kenmore branded products changed on August 31, 2020.
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Recalled Built-in Combination Wall and Microwave Oven -
Location of serial plate inside recalled microwave -
Model and serial numbers inside recalled microwave
The door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers. The lower thermal oven does not pose a hazard.
About 92,000
For additional information on GE/Profile units, contact General Electric toll-free at (888) 240-2745 from 8 a.m. to 8 p.m. ET Monday through Friday, and 9 a.m. to 3 p.m. ET Saturday, or visit GE’s website at www.geappliances.com. For additional information on Kenmore units, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
Recall Details
WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), GE Consumer & Industrial, of Louisville, Ky., is voluntarily recalling about 92,000 Built-in Combination Wall and Microwave Ovens. The door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers. The lower thermal oven does not pose a hazard.
Name of Product: Built-in Combination Wall and Microwave Ovens
Units: About 92,000
Manufacturer: GE Consumer & Industrial, of Louisville, Ky.
Hazard: The door switch in the microwave oven can overheat and ignite plastic components in the control area, posing a fire hazard to consumers. The lower thermal oven does not pose a hazard.
Incidents/Injuries: GE is aware of 35 incidents of minor property damage and one incident in which a fire damaged adjacent kitchen cabinets. No injuries have been reported.
Description: The recall includes GE combination microwave and conventional built-in wall ovens sold under the following brand names: GE, GE Profile® and Kenmore. The ovens were sold in white, black, bisque and stainless steel. The brand name is printed on the lower left corner on the front of the microwave door. The following model and serial numbers can be found inside the microwave oven on the left interior wall.
| Brand | Recalled Models | Serial number begins with: |
|---|---|---|
| GE / GE Profile | JKP85B0A3BB, JKP85B0D1BB, JKP85W0A3WW, JKP85W0D1WW, JKP86B0F1BB, JKP86C0F1CC, JKP86S0F1SS, JKP86W0F1WW, JT965B0F1BB, JT965C0F1CC, JT965S0F1SS, JT965W0F1WW, JTP85B0A2BB, JTP85B0A3BB, JTP85B0A4BB, JTP85B0A5BB, JTP85B0D1BB, JTP85W0A2WW, JTP85W0A3WW, JTP85W0A4WW, JTP85W0A5WW, JTP85W0D1WW, JTP86B0F1BB, JTP86C0F1CC, JTP86S0F1SS, JTP86W0F1WW, JTP95B0A2BB, JTP95B0A3BB, JTP95B0A4BB, JTP95B0A5BB, JTP95B0D1BB, JTP95W0A2WW, JTP95W0A3WW, JTP95W0A4WW, JTP95W0A5WW, JTP95W0D1WW | AZ, DZ, FZ, GZ, HZ, LZ, MZ, RZ, SZ, TZ, VZ, ZZ, AA, DA, FA, GA, HA, LA, MA, RA, SA, TA, VA, ZA, AD, DD, FD, GD, HD, LD, MD, RD, SD, TD, VD, ZD, AF, DF, FF, GF, HF, LF, MF, RF, SF, TF, VF, ZF |
| Kenmore (All model numbers start with 911) | 41485991, 41485992, 41485993, 41485994, 41489991, 41489992, 41489993, 41489994, 49485992, 49489992, 47692100, 47699100, 47862100, 47869100, 47812200, 47813200, 47814200, 47819200, 47792200, 47793200, 47794200, 47799200 | 0, 1, 2, 3 |
Sold at: Department and appliance stores from January 2000 to December 2003 for between $1,500 and $2,000.
Manufactured in: United States
Remedy: Consumers should stop using the microwave oven immediately. Consumers should contact GE regarding their GE/GE Profile micro-oven combo or Transform for Kenmore branded products for their Kenmore unit. GE is offering a free repair or rebate on a new product, a $300 rebate toward the purchase of a new GE brand unit, or a $600 rebate toward the purchase of a new GE Profile brand unit. Transform for Kenmore branded products is offering a free repair or $300 rebate toward the purchase of a new Kenmore brand unit. Consumers can continue using the lower thermal oven.
Consumer Contact: For additional information on GE/Profile units, contact General Electric toll-free at (888) 240-2745 from 8 a.m. to 8 p.m. ET Monday through Friday, and 9 a.m. to 3 p.m. ET Saturday, or visit GE’s website at www.geappliances.com. For additional information on Kenmore units, contact Transform for Kenmore brand products toll-free at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday.
Consumers should stop using the microwave oven immediately. Consumers should contact GE regarding their GE/GE Profile micro-oven combo or Transform for Kenmore branded products for their Kenmore unit. GE is offering a free repair or rebate on a new product, a $300 rebate toward the purchase of a new GE brand unit, or a $600 rebate toward the purchase of a new GE Profile brand unit. Transform for Kenmore branded products is offering a free repair or $300 rebate toward the purchase of a new Kenmore brand unit. Consumers can continue using the lower thermal oven.
GE is aware of 35 incidents of minor property damage and one incident in which a fire damaged adjacent kitchen cabinets. No injuries have been reported.
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Related Recalls
Front-mounted knobs on the recalled ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
The recalled digital kitchen scales violate the mandatory federal regulations for consumer products containing button cell or coin batteries because the scale has a lithium coin battery that can be easily accessed by children, and a spare coin battery provided with the product not in child resistant packaging as required by Reese’s Law. These violations pose an ingestion hazard. The recalled scales also do not have the required warnings. When button cell or coin batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns, and death.
The locking mechanism on the folding knives can fail, posing a laceration hazard to the user.
These mug's lid threads can shrink when exposed to heat and torque, causing the lid to detach during use, posing a burn hazard.
The oven gloves can fail to provide sufficient protection from heat, posing a burn hazard to consumers.
The range can short-circuit if liquids boil over or are spilled and turn on the griddle unexpectedly, posing a burn and fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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