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CPSC, Whirlpool Announce Recall of KitchenAid® Toasters

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Recall Date:
March 24, 2005

Recall Details

FOR IMMEDIATE RELEASE
March 24, 2005
Release #05-142		 KitchenAid® Recall Hotline: (800) 874-0608

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: KitchenAid® ProLine® Toasters

Units: About 40,000

Importer: Whirlpool Corp., of Benton Harbor, Mich.

Hazard: An interruption of power to the toaster can cause the heating elements to unexpectedly self-start and could ignite any flammable items left on top of the unit, posing a fire hazard.

Incidents/Injuries: Whirlpool has received three reports of incidents involving heating elements unexpectedly self-starting, including one case outside the U.S. in which items on top of a toaster caught on fire. There are no reports of personal injury or property damage.

Description: The recalled KitchenAid® ProLine® countertop toasters are painted die-cast metal or stainless steel and come in 2-slice or 4-slice models. The model and serial numbers, which are on labels affixed to the bottom of the toasters, include:

2 - Slice Models 4 - Slice Models
KPTT780PM KPTT780ER KPTT890PM KPTT890ER
KPTT780BU KPTT780TG KPTT890BU KPTT890TG
Serial Numbers of the recalled products begin with the letters "WTP." or "WTR."

 

Sold through: Various catalogs and specialty retailers nationwide from August 2003 through January 2005 for between $250 and $300.

Manufactured in: China.

Remedy: Consumers should immediately unplug and stop using the toaster and contact KitchenAid® to arrange for a free replacement. Consumers should not return the toaster to the retailer where it was purchased, as retailers are not prepared to take them back.

Consumer Contact: Consumers should call KitchenAid® at (800) 874-0608 between 8 a.m. and 8 p.m. ET Monday through Friday, or between 10 a.m. and 5 p.m. ET on Saturday, or go to the firm's Web site at www.KitchenAid.com/repair.

 Picture of Recalled Toaster

Picture of Recalled Toaster

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. 

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