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Recall Details
| August 24, 2005 Alert #05-598 |
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Jenn-Air Model 720-0100 Natural Gas Outdoor Gas Grills
Units: 644
Distributor: Nexgrill Industries Inc., of City of Industry, Calif.
Hazard: A hose connecting the natural gas source to the grill's main manifold may not have been supplied with these grills. Without this hose, the gas would be emitted into the air, creating a potential fire hazard. Consumers should not use the grill until the main burner hose is provided.
Incidents/Injuries: None reported
Description: Jenn-Air Outdoor Gas Grill Model Number 720-0100 NG, an outdoor gas grill with four main burners, a side burner and a rotisserie burner. It is made of stainless steel and is used with natural gas. Model numbers are located on the back panel of the grill. The brand name "Jenn-Air" is on a plate on the grill lid.
Sold at: Lowes Stores nationwide from April 2004 through May 2004 for about $800.
Manufactured in: China
Remedy: Consumers without a connecting hose should not use these grills, and contact Nexgrill to obtain a free hose. Registered consumers have received a notification of this recall.
Consumer Contact: Contact Nexgrill toll free at (800) 554-5799 between 9 a.m. 5 p.m. PT Monday through Friday, or email to Jahose@nexgrill.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
Liquid propane (LP) gas can accumulate inside the closed lid and cabinets, causing an explosion when the user relights the grill, posing fire and burn hazards to the user.
The grills’ LP regulator can allow gas to flow at a higher pressure than intended, which can result in a gas leak and flame burst from the burner knobs, posing fire and burn hazards to consumers.
The smoker’s gas hose can disconnect posing a fire hazard.
The single-burner propane gas grills have ignition problems and can ignite unexpectedly. Burns reported
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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