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CPSC, IBM Announce Recall to Repair Computer Monitors

Note: Change of Telephone Number and Hours.

  • Recalled IBM Computer Monitor
Name of Product:
IBM G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT Computer Monitors
Hazard:

The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.

Remedy:
Inspect
Recall Date:
March 04, 2003
Units:

56,000

Consumer Contact

For more information, consumer can log on the company's website at www.ibm.com/pc/g51recall.

Recall Details

Description:

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), IBM, of Armonk, N.Y., is voluntarily recalling to repair 56,000 computer monitors. The monitor's circuit board can overheat and smoke, posing a fire hazard to consumers.

IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported.

The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1997. The "IBM" logo can be found on the front of the units, which were manufactured in China and Malaysia.

IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors from June 1997 through December 1998 for about $370.

Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement. For more information, consumer can log on the company's website at www.ibm.com/pc/g51recall.

Remedy:

Consumers should stop using these monitors immediately and contact the IBM Repair Center at (800) 426-7378 anytime for a free inspection and repair or replacement.

Incidents/Injuries:

IBM has received five reports of monitors overheating and smoking, including one report of minor property damage. No injuries have been reported.

Sold At:
IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors from June 1997 through December 1998 for about $370.
Manufactured In:
China and Malaysia
Recall number:
03-088

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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