In order to improve the effectiveness and response rates for recalls, durable infant or toddler products must have a registration form (also known as registration card) permanently attached to the product. These forms must:
- Have 2 sections with dimensions at least the size of a standard post card (3½ inches high by 5 inches wide by 0.007 inches thick) and separated by perforation so that a consumer can mail the bottom half
- Comply with text (English) and formatting requirements (see figures below for an example)
- Include an option for electronic registration (website or email)
The following is an example of a registration card:
In addition to providing the registration forms, firms must also have an option for consumers to register via a website. A hyperlink must be placed on the firm’s main website that leads the consumer to a dedicated page used only for the purpose of product registration. Firms who lack a website must allow for registration via email. See 16 CFR § 1130.7 for specifics on the website or email registration.
Additional Information
- Registration form FAQs
- Durable infant or toddler products business guidance page
- Durable infant or toddler products FAQs
Contact
For more information, please contact the Small Business Ombudsman (SBO) team:
- SBO contact form
- Toll-free: (888) 531-9070
- Email: SBO@cpsc.gov