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Recalled BISSELL Steam Shot Handheld Steam Cleaner (color may vary) -
Model number is printed on label located on the bottom of the product
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
About 3.2 million (In addition, about 355,000 were sold in Canada)
Contact BISSELL toll-free at 855-417-7001 from 9 a.m. to 9 p.m. ET Monday through Friday and 9 a.m. to 8 p.m. ET on Saturday, email RecallNA@bissell.com, or online at www.BISSELL.com/steamshotrecall or www.BISSELL.com and click on “Product Recalls” for more information.
Recall Details
This recall involves multiple models of the BISSELL Steam Shot Handheld Steam Cleaners in the model series 39N7 and 2994. “STEAM SHOT” or “POWER STEAMER” is printed on the side of the product. The model numbers are printed on the product rating label located on the bottom of the unit. Colors include green, pink, blue, orange, white, black, purple and red.
Consumers should immediately stop using the recalled steam cleaners, and contact BISSELL to receive either a $60 credit to be used towards a BISSELL.com purchase, or a $40 refund for each of the recalled steam cleaners. Consumers should visit www.BISSELL.com/steamshotrecall to register for the recall, and for instructions on how to cut the cord and take and upload a photo of the steam cleaner showing the model number and cut cord.
BISSELL has received 183 reports of hot water or steam escaping from the product, including 157 reports of minor burn injuries.
BISSELL Homecare Inc., of Grand Rapids, Michigan
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The recalled steam cleaners can expel hot water or steam onto users while heating or during use, posing a burn hazard.
The recalled smart heaters can turn on without user input, posing fire and burn hazards.
A power interruption in the heat pump can result in the product providing heat when the power resumes, despite the thermostat being in cooling mode, posing a risk of excessive heat exposure to consumers.
The vacuums can short circuit during or after charging the battery, posing a fire hazard.
The connection between the Yeti Link Expansion modules and the cables can overheat and melt, posing fire and burn hazards.
The unit’s serial plate can have incorrect electrical ratings which can lead to incorrect wirings being used, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
