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Fitbit Ionic in Charcoal/Smoke Gray, front view -
Fitbit Ionic in Charcoal/Smoke Gray, side view
The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.
About 1 million in the U.S. (In addition, about 693,000 were sold internationally)
Fitbit toll-free at 888-925-1764, available 24 hours a day, 7 days a week or online at help.fitbit.com/ionic or www.fitbit.com and click on “Product Help” at the bottom of the page for more information or fitbitionic.expertinquiry.com.
Recall Details
This recall only involves the Fitbit Ionic Smartwatch. It was sold with a polyurethane band and has a 1.4-inch color LCD screen. The watches were sold in slate blue/burnt orange, charcoal/smoke gray, blue gray/silver gray, and a special edition co-branded with Adidas in ink blue/silver gray. The smartwatch tracks activity, heart rate, and sleep. Only the following models and colors are included in this recall. For the Ionic device, the model number (FB503) is on the back of the device near where the band attaches. Fitbit is printed on the front of the Ionic Smartwatch.
|
Model |
Color |
|
Ionic FB503CPBU |
Slate Blue/Burnt Orange |
|
Ionic FB503GYBK |
Charcoal/Smoke Gray |
|
Ionic FB503WTGY |
Blue Gray/Silver Gray |
|
Ionic FB503WTNV |
Adidas edition, Ink Blue & Ice Gray/Silver Gray |
Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.
Fitbit has received at least 115 reports in the United States (and 59 reports internationally) of the battery in the watch overheating with 78 reports of burn injuries in the United States including two reports of third-degree burns and four reports of second-degree burns (and 40 reports of burn injuries internationally).
Fitbit LLC (f/k/a Fitbit, Inc.), of San Francisco, Calif.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The handheld hair dryers lack an immersion protection device, posing an electrocution or shock hazard to consumers if it falls into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
The lithium-ion battery in the recalled clippers can overheat, posing fire and burn hazards.
The roll-on warmer’s power cord can overheat and short circuit, posing fire, burn, and electrical shock hazards.
The recalled mouthwash contains ethanol in a concentration which must be in child-resistant packaging, as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child-resistant, posing a risk of poisoning if the contents are swallowed by young children.
The massagers can overheat while charging, posing fire and burn hazards.
The recalled dietary supplements contain iron which must be in child-resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child-resistant, posing a risk of poisoning if the contents are swallowed by young children.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
