Skip to main content

Miles Industries Recalls Gas Fireplaces Due to Burn Hazard

  • Location of the rating sheet with the model number and serial number
  • Rating sheet with the model number and serial number
  • Recalled 1135 Valor H5 Gas Fireplace trim
  • Recalled 1140 Valor H5 Gas Fireplace trim
  • Recalled 1135 Valor H5 Gas Fireplace trim
  • Recalled 1140 Valor H5 Gas Fireplace trim
  • Recalled 1149 Valor H5 Gas Fireplace trim
  • Recalled 1184 Valor H5 Gas Fireplace trim
Name of Product:
Valor H5 gas fireplaces
Hazard:

The trim around the fireplaces can leak hot exhaust air, posing a burn hazard.  

Remedy:
Repair
Recall Date:
December 20, 2018
Units:
About 1,000 (in addition, about 1,900 were sold in Canada)
Consumer Contact

Miles Industries toll-free at 866-420-3360 from 7 a.m. to 4:30 p.m. PT Monday through Friday, email at h5@valorfireplaces.com or online at www.valorfireplaces.com and click on “H5 Recall Notice” for more information.

Recall Details

In Conjunction With:
Description:

This recall involves Valor H5 gas fireplaces fueled by either natural gas or propane gas. The recalled fireplaces were sold in six different trim options and are a fully enclosed rectangular sheet metal box with a shatter resistant glass front. They were sold with a mesh barrier screen that was installed in front of the glass. The fireplace exhaust is vented to the outside through a ventilation duct. The model number and serial number are printed on a rating sheet behind the trim.

Model Number

Product Name

Serial Number Range

1100 Natural Gas

Valor H5 Gas Fireplace

1100N10000 – 1100N12173

1100 Propane Gas

Valor H5 Gas Fireplace

1100P20000 – 1100P21132

1150 Natural Gas

Valor H5 Gas Fireplace

1150N10000 – 1150N11448

1150 Propane Gas

Valor H5 Gas Fireplace

1150P20000 – 1150P20822
Remedy:

Consumers should immediately stop using the recalled fireplaces and contact Miles Industries to schedule a free repair.

Incidents/Injuries:

Miles Industries has received one report of mantle charring. No injuries have been reported.

Sold At:
Northeast Hearth & Home, Sutter Home & Hearth, Wallace's Stove & Fireplace Hearth stores and other stores nationwide and online from June 2014 through March 2018 for about $5,500.
Manufacturer(s):
Miles Industries Ltd., of Canada
Manufactured In:
Canada
Recall number:
19-056
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.

Related Recalls

About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:

Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product