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Lenovo Recalls ThinkPad Laptops Due to Fire Hazard

  • Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Silver Version
  • Photo of Lenovo ThinkPad X1 Carbon (5th Gen.) Black Version
  • Picture identifying the laptop machine type, serial number, and date of manufacture. (Silver model)
  • Picture identifying the laptop machine type, serial number, and date of manufacture. (Black model)
Name of Product:
ThinkPad X1 Carbon Laptops (5th Generation)
Hazard:

An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.

Remedy:
Repair
Recall Date:
February 06, 2018
Units:
About 78,000 (In addition, about 5,500 were sold in Canada)
Consumer Contact

Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.

Recall Details

In Conjunction With:
Description:

This recall involves 14 inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name “5 th Generation Lenovo ThinkPad X1 Carbon,” the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.

Remedy:

Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.

Incidents/Injuries:

There have been no reports of overheating in the United States.

Sold At:
Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.
Manufacturer(s):
Lenovo PC, of Hong Kong
Importer(s):

Lenovo Inc., of Morrisville, N.C.

Manufactured In:
China
Recall number:
18-094
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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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