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VanMoof Recalls Bicycles Due to Fall and Impact Hazards

  • Recalled VanMoof B-series city bicycle: 3-speed diamond frame with integrated lock
  • Recalled VanMoof B-series city bicycle: 3-speed diamond frame without integrated lock
  • Recalled VanMoof B-series city bicycle: 3-speed Step through frame without integrated lock
  • Recalled VanMoof S-series city bicycle: 8-speed diamond frame without integrated lock
  • Recalled VanMoof S-series city bicycle: 8-speed diamond frame with integrated lock
  • Recalled VanMoof S-series city bicycle 8-speed step through frame without integrated lock
  • Serial Number location: bottom bracket of bicycle
  • Serial Number location: bottom bracket with reference to the bicycle
  • Plastic Fender bolt on recalled bicycle
Name of Product:
VanMoof B and S series bicycles
Hazard:

The front fender bolts do not break when an object gets stuck between the front tire and the front fender/mud guard, posing fall and impact hazards.

Remedy:
Repair
Recall Date:
May 15, 2017
Units:

375

Consumer Contact

VanMoof toll-free at 855-623-6673.from 9 a.m. to 7 p.m. ET Monday through Friday, email fenderbolt@vanmoof.com, or online at www.vanmoof.com  or support.vanmoof.com on the top-right of the homepage of the website next to the language menu.

Recall Details

Description:
Recalled Bicycle Model Numbers
M15C000707 M15E002665 M15E002684 M15C000727 M15C000746
M15C000708 M15E002666 M15E002685 M15C000728 M15C000747
M15C000709 M15E002667 M15E002686 M15C000729 M15C000748
M15C000710 M15E002668 M15E002687 M15C000730 M15C000749
M15C000711 M15E002669 M15E002688 M15C000731 M15C000750
M15C000712 M15E002670 M15E002689 M15C000732 M15C000751
M15C000713 M15E002671 M15E002690 M15C000733 M15C000752
M15C000714 M15E002672 M15E002691 M15C000734 M15C000753
M15C000715 M15E002673 M15E002692 M15C000735 M15C000754
M15C000716 M15E002674 M15E002693 M15C000736 M15C000755
M15C000717 M15E002675 M15E002694 M15C000737 M15C000756
M15C000718 M15E002676 M15E002695 M15C000738 M15C000757
M15C000719 M15E002677 M15E002696 M15C000739 M15C000758
M15C000720 M15E002678 M15E002697 M15C000740 M15C000759
M15C000721 M15E002679 M15C000722 M15C000741 M15C000760
M15E002661 M15E002680 M15C000723 M15C000742 M15C000761
M15E002662 M15E002681 M15C000724 M15C000743 M15C000762
M15E002663 M15E002682 M15C000725 M15C000744 M15C000763
M15E002664 M15E002683 M15C000726 M15C000745 M15C000764

 

 

Recalled Bicycle Model Numbers
M15C000765 M15C000804 M15C000843 M15E002678
M15C000766 M15C000805 M15C000844 M15E002679
M15C000767 M15C000806 M15C000845 M15E002680
M15C000768 M15C000807 M15C000846 M15E002681
M15C000769 M15C000808 M15C000847 M15E002682
M15C000770 M15C000809 M15C000848 M15E002683
M15C000771 M15C000810 M15C000849 M15E002684
M15C000772 M15C000811 M15C000850 M15E002685
M15C000773 M15C000812 M15C000851 M15E002686
M15C000774 M15C000813 M15C000852 M15E002687
M15C000775 M15C000814 M15C000853 M15E002688
M15C000776 M15C000815 M15C000854 M15E002689
M15C000777 M15C000816 M15C000855 M15E002690
M15C000778 M15C000817 M15C000856 M15E002691
M15C000779 M15C000818 M15C000857 M15E002692
M15C000780 M15C000819 M15C000858 M15E002693
M15C000781 M15C000820 M15C000859 M15E002694
M15C000782 M15C000821 M15C000860 M15E002695
M15C000783 M15C000822 M15C000861 M15E002696
M15C000784 M15C000823 M15C000862 M15E002697
M15C000785 M15C000824 M15C000863 M15E002698
M15C000786 M15C000825 M15C000864 M15E002699
M15C000787 M15C000826 M15C000865 M15E002700
M15C000788 M15C000827 M15C000866 M15E002701
M15C000789 M15C000828 M15C000867 M15E002702
M15C000790 M15C000829 M15C000868 M15E002703
M15C000791 M15C000830 M15C000869 M15E002704
M15C000792 M15C000831 M15C000870 M15E002705
M15C000793 M15C000832 M15C000871 M15E002706
M15C000794 M15C000833 M15C000872 M15E002707
M15C000795 M15C000834 M15C000873 M15E002708
M15C000796 M15C000835 M15C000874 M15E002709
M15C000797 M15C000836 M15C000875 M15E002710
M15C000798 M15C000837 M15C000876 M15E002711
M15C000799 M15C000838 M15C000877 M15E002712
M15C000800 M15C000839 M15C000878 M15E002713
M15C000801 M15C000840 M15C000879 M15E002714
M15C000802 M15C000841 M15E002676 M15E002715
M15C000803 M15C000842 M15E002677 M15E002716
M15E002717 M15E002755 M15E002793 M16C002341
M15E002718 M15E002756 M15E002794 M16C002342
M15E002719 M15E002757 M15E002795 M16C002343
M15E002720 M15E002758 M15E002796 M16C002344
M15E002721 M15E002759 M15E002797 M16C002345
M15E002722 M15E002760 M15E002798 M16C002346
M15E002723 M15E002761 M15E002799 M16C002347
M15E002724 M15E002762 M15E002800 M16C002348
M15E002725 M15E002763 M15E002801 M16C002349
M15E002726 M15E002764 M15E002802 M16C002350
M15E002727 M15E002765 M15E002803  
M15E002728 M15E002766 M15E002804  
M15E002729 M15E002767 M15E002805  
M15E002730 M15E002768 M15E002806  
M15E002731 M15E002769 M15E002807  
M15E002732 M15E002770 M15E002808  
M15E002733 M15E002771 M15E002809  
M15E002734 M15E002772 M15E002810  
M15E002735 M15E002773 M16C002321  
M15E002736 M15E002774 M16C002322  
M15E002737 M15E002775 M16C002323  
M15E002738 M15E002776 M16C002324  
M15E002739 M15E002777 M16C002325  
M15E002740 M15E002778 M16C002326  
M15E002741 M15E002779 M16C002327  
M15E002742 M15E002780 M16C002328  
M15E002743 M15E002781 M16C002329  
M15E002744 M15E002782 M16C002330  
M15E002745 M15E002783 M16C002331  
M15E002746 M15E002784 M16C002332  
M15E002747 M15E002785 M16C002333  
M15E002748 M15E002786 M16C002334  
M15E002749 M15E002787 M16C002335  
M15E002750 M15E002788 M16C002336  
M15E002751 M15E002789 M16C002337  
M15E002752 M15E002790 M16C002338  
M15E002753 M15E002791 M16C002339  
M15E002754 M15E002792 M16C002340  
Remedy:

Consumers should immediately stop using the recalled bicycles and contact VanMoof to receive free replacement nylon bolts for the front fender and installation instruction

The repair can be completed by the consumer without assistance.  

Incidents/Injuries:

The firm has received two reports of riders injured when road objects created an obstruction between the bike fender and the front wheel. In both instances, the fender remained intact, because the stainless steel fender bolts did not break off. One instance resulted in bruises, scratches and a broken arm. In the second instance, the rider suffered a concussion.

Sold At:
Aika Trading, Calhoun Cycle, Orange Pedal, The Garage OTR, Seattle E-bike and other bicycle stores nationwide and online from January 2014 through December 2016 for about $800.
Importer(s):

VanMoof USA Inc, of Brooklyn, N.Y.

Distributor(s):
404 Park Partners LP, of New York
Manufactured In:
Taiwan
Recall number:
17-152
Fast Track Recall

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

Recall Complaint
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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